Associate Sales Engineer

KYOCERA External•Westborough, MA
•Onsite

About The Position

Join Kyocera International, Inc. We’re hiring an Associate Sales Engineer at our Westborough, MA location! Join a stable, long-term opportunity where your work matters. We’re hiring an Associate Sales Engineer to support production and ensure high-quality output in a fast-paced manufacturing setting. Pay Range - $71,900 to $90,000 annually (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills.) With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video! Our company motto is “Do the right thing as a human being,” and we try to use that motto constantly in our decision-making.

Requirements

  • 4 year degree, BS preferred: Material Science/Engineering/Technical
  • 1 year technical sales experience or inside sales
  • Strong technical comprehension of drawings, materials and engineering terms
  • Ability to resolve conflicts effectively and professionally
  • Organized with demonstrated practice of appropriate follow-up
  • Ability to work well with other people, both externally and internally
  • Effective written and verbal communication skills (phone, email, presentations, face to face)
  • Must possess legal driver's license and be able to legally drive in the US
  • Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
  • Ability to pass background check and drug screen
  • Must be US persons within the meaning of US regulations.

Nice To Haves

  • Strong at excel and business writing to ensure clear communication with customers and production.

Responsibilities

  • Sells products to existing accounts.
  • Increases business by maintaining an exceptional relationship with customers.
  • Creates and supports development activity within an assigned customer base.
  • Supports contract negotiations.
  • Communicates sales opportunities to the team.
  • Addresses customer needs through strong communication internally & externally with administration, engineering, production, quality, and credit.
  • Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year Plans within and assigned account base.
  • Reports to management on opportunities and customer requirements.
  • Uses technical skills to generate new business with established products and works with development engineers on new products.
  • Responsible for customer interaction and relationship management within own account base.
  • Articulates technical capabilities and benefits of Kyocera products.
  • Represents customer requests and perspectives to production, quality, and management personnel to plan and execute "customer first" support.
  • Communicates with counterparts in Japan and US on a regular basis for price quotation, delivery updates, and general support. This may be in email, phone, SAP, or daily/weekly/monthly status reports.
  • May travel up to 50% of the time.
  • Escorts customer visits to factories globally as needed and visits US production operations.
  • Manages Daily sales account activity including order tracking, scheduling, logistics planning, account collection, on time delivery reporting and related reports/ analysis.
  • Communicates with management on a regular basis.
  • Secure new orders and verify delivery and satisfaction.
  • Prepare and deliver technical presentations in a variety of formats including face to face, webinar, phone, and/or tradeshow.
  • Perform any other related duties as required or assigned.

Benefits

  • Competitive pay
  • 120 hours of vacation accrued per year
  • 10 Paid Holidays per year
  • 401(k) with company match
  • Pension
  • Medical, dental, and vision insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Flexible schedules
  • Tuition reimbursement
  • Life insurance
  • Paid time off to volunteer
  • Paid leave options
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