Pension Payroll Processor

City of New York•New York, NY

About The Position

The New York City Fire Pension Fund seeks a full-time Associate Retirement Benefits Examiner/Pension Payroll Processor for its Pension Payroll Unit. Reporting directly to the Unit Supervisor or the supervisor’s designee, this role performs beginning-level technical work in retirement benefits processing and examining under direct supervision. The position provides customer service to Fund clients, communicates with members and other agencies and attorneys about pension benefits, and assists members with general questions and referrals. It reviews records for accuracy and assists with processing retirement benefits, death benefits, and pension finalizations using complex computations. The role also performs mathematical, statistical, or accounting computations related to pension payroll processing for members and their beneficiaries. External candidates should apply through NYC City Jobs; City employees must apply through Employee Self Service.

Requirements

  • A baccalaureate degree from an accredited college in mathematics, statistics, accounting, economics, finance, data analytics, project management, business administration, public administration, or actuarial science; or an equivalent qualifying combination of education and experience.
  • Alternatively, a baccalaureate degree and two years of satisfactory full-time analytical, administrative, or customer service experience in a financial institution, retirement system, or pension performing financial account management, resolving complex financial inquiries, or ensuring compliance with regulatory standards; or one year of satisfactory full-time experience performing mathematical, statistical, actuarial, or accounting computations in a retirement or employee benefits plan, in customer service for a financial institution, or in a position requiring application of laws, rules, and regulations and use of statistical, actuarial, or similar tables.
  • Other qualifying pathways include an associate degree or 60 semester credits plus the specified relevant experience: three years of the experience described in pathway 2(a), or two years of the experience described in pathway 2(b).
  • An associate degree or 60 semester credits, including or supplemented by 9 semester credits in the listed subject areas, plus two years of experience described in pathway 2(a) or one year of experience described in pathway 2(b).
  • A high school diploma or equivalent plus four years of experience described in pathway 2(a) or three years of experience described in pathway 2(b).
  • A satisfactory combination of education and experience may qualify. College credits may substitute for some required work experience under the posting's stated credit-substitution rules.
  • All candidates must have a four-year high school diploma or equivalent and either a qualifying baccalaureate degree, at least two years of experience described in pathway 2(a), or one year of experience described in pathway 2(b).

Responsibilities

  • Provide customer service to the Fund's clients.
  • Correspond with members, other agencies, and attorneys regarding pension benefits.
  • Assist members with general questions and provide necessary referrals.
  • Review records to ensure the accuracy of member information.
  • Assist in processing retirement benefits, death benefits, and pension finalizations using complex computations.
  • Perform mathematical, statistical, or accounting computations related to pension payroll processing for members and their beneficiaries.
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