Associate Representative - Inside Sales - Safety

Wesco•Dartmouth, NS

22h•Onsite

About The Position

As an Associate Representative – Inside Sales, you will interact with existing customers, primarily by phone, in person and by email, to grow sales of the company’s industrial safety products, PPE, and related services. You will build strong customer relationships by identifying needs, recommending safety solutions, up-selling products, and delivering an exceptional customer experience. In collaboration with outside sales teams, you will help support customer accounts, drive revenue growth, and ensure workplace safety solutions align with customer requirements and compliance standards.

Requirements

High School Degree or Equivalent required
Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Ability to act and solve routine or standard problems
Ability to identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with supervision
Ability to travel up to 25%

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
Report industry trends, competitive pricing and customer feedback to management.