Associate Release Manager

PNC•Strongsville, OH

1d•Onsite

About The Position

This individual will help with release management in the retail mobile banking space, supporting the planning, coordination, and execution of complex technology releases. They will work closely with multiple agile crews to ensure releases are well-planned, de-conflicted, and ready for production. Plans and coordinates technology releases and changes across the enterprise for multiple applications and various portfolio streams. Leads in partnering with various teams to build release schedule and project plan/milestones for an application and/or project. Responsible for quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices. Creates and maintains deployment plan success guides within segments and projects ahead of release execution. Provides guidance to cross-functional teams during change management and release projects. Runs standard reports across lines of businesses, segments and applications and provides regular updates to key stakeholders. Executes change management processes appropriately. Documents release management process improvement opportunities and ensures proper escalation as needed.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Agile Program Management
IT Program Management
Program Administration
Program Management
Release Management
Release Strategy
Agile Development
Application Delivery Process
Configuration Management
Effective Communications
IT Environment
IT Governance
Software Development Life Cycle
Software Release Management
System and Integration

Responsibilities

Plans and coordinates technology releases and changes across the enterprise for multiple applications and various portfolio streams.
Leads in partnering with various teams to build release schedule and project plan/milestones for an application and/or project.
Responsible for quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices.
Creates and maintains deployment plan success guides within segments and projects ahead of release execution.
Provides guidance to cross-functional teams during change management and release projects.
Runs standard reports across lines of businesses, segments and applications and provides regular updates to key stakeholders.
Executes change management processes appropriately.
Documents release management process improvement opportunities and ensures proper escalation as needed.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service