Associate Relationship Banker - North Murfreesboro - Murfreesboro, TN

JPMorgan Chase & Co. • Murfreesboro, TN

19h • Onsite

About The Position

As an Associate Relationship Banker in a Chase branch, you represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients address their financial needs. You assist walk-in and scheduled clients in person and over the phone, build lasting relationships, and contribute to the success of the branch.

This position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorgan Chase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates from consideration. The position also requires NMLS registration under the SAFE Act of 2008. After starting employment, the employee must register or update an existing registration, complete annual renewals, and make required updates to remain employed in the role.

Requirements

• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and some evenings.
• Ability to satisfy Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and maintain required SAFE Act NMLS registration, renewals, and updates.

Nice To Haves

• At least one year of sales experience in retail, financial services, or a related industry, with success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Provide attentive, friendly service and create a welcoming environment for clients.
• Communicate politely and consultatively, asking questions and listening to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone; understand their financial needs and recommend tailored products and services.
• Educate clients about and connect them to digital banking tools, including the Chase Mobile App, Chase.com, and ATMs.
• Quickly and accurately learn products, services, and procedures to consult with clients about banking solutions.
• Collaborate with and connect clients to team experts for specialized financial needs.
• Follow policies, procedures, and regulatory banking requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED