Associate Relationship Banker - Metro Southeast Market - Aurora, CO

JPMorgan Chase & Co. • Aurora, CO

3h • $23 - $30 • Onsite

About The Position

At Chase, Associate Relationship Bankers create welcoming, memorable experiences for clients and employees, build lasting relationships, and represent the company’s brand and culture. In a Chase branch, the role combines attentive hospitality with banking solutions and financial technology to help clients address their financial needs and contribute to branch success.

The Associate Relationship Banker assists walk-in and scheduled clients in person and by phone, learns about their financial needs, and recommends appropriate products and services. The role also helps clients use Chase digital and ATM services, connects them with specialists when needed, and follows applicable policies, procedures, and regulatory requirements. The position is subject to Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act.

Requirements

• High school degree, GED, or foreign equivalent.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work within established risk parameters and meet internal and external risk and compliance obligations, including required training.
• Ability to work branch hours, including weekends and some evenings.
• Must meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements; an employment offer is contingent on review of relevant background and financial information.
• Must comply with SAFE Act requirements, including successful NMLS registration immediately after the start date and timely annual renewal and updates.

Nice To Haves

• At least one year of sales experience in Retail, Financial Services, or a related industry, with success establishing new clients, deepening relationships, and delivering results.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Deliver attentive, friendly service and create a welcoming environment for clients.
• Communicate clearly and politely in a consultative manner; ask questions and listen to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and tailor product and service recommendations.
• Educate clients about and connect them to Chase technology, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
• Collaborate with and connect clients to team experts for specialized financial needs.
• Follow policies, procedures, and regulatory banking requirements.
• Meet risk and compliance obligations, including completing required training.
• Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) after starting employment, and complete required renewals and updates.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Additional benefits and programs based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED