Associate Relationship Banker - Denver, CO Metro area
About The Position
As an Associate Relationship Banker in a Chase branch, you represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to help clients address their financial needs. You assist walk-in and scheduled clients in person and over the phone, build lasting relationships, and recommend products and services suited to clients’ circumstances. You also educate clients about digital banking tools and connect them with specialized team members when appropriate. The role requires learning banking products, services, and procedures and following applicable policies, procedures, and regulatory requirements. The position is in the Denver, Colorado metro area and requires availability for branch hours, including weekends and some evenings. Employment is subject to applicable Dodd-Frank/Truth in Lending Act Loan Originator qualifications and SAFE Act NMLS registration and ongoing compliance requirements.
Requirements
- High school degree, GED, or foreign equivalent.
- Ability to create memorable client experiences and elevate the client experience.
- Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
- Ability to resolve client issues quickly and effectively, with attention to detail.
- Ability to work within established risk parameters and meet risk and compliance obligations, including required training.
- Ability to work branch hours, including weekends and some evenings.
- Must meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; a felony conviction within the last seven years disqualifies candidates from consideration.
- Must register with or update NMLS registration upon active employment and comply with SAFE Act registration, renewal, and update requirements.
Nice To Haves
- At least one year of sales experience in Retail, Financial Services, or related industries, with demonstrated success establishing new clients, deepening relationships, and delivering results.
- College degree or military equivalent.
- Experience adhering to banking policies, procedures, and regulatory requirements.
Responsibilities
- Deliver attentive, friendly service and create a welcoming environment for clients.
- Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
- Assist walk-in and scheduled clients in person and over the phone, build relationships, understand financial needs, and tailor product and service recommendations.
- Educate and connect clients to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
- Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
- Collaborate with and connect clients to team experts for specialized financial needs.
- Adhere to policies, procedures, and regulatory banking requirements.
- Operate within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
- Register or update registration with NMLS as required under the SAFE Act, and complete annual renewals and required updates.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
