Associate Registrar

Flathead Valley Community College•Kalispell, MT

About The Position

The Associate Registrar works in Student Services and supports the Registrar’s office by evaluating academic and other transcripts, advising on graduation and transcript evaluation procedures, processing student enrollment reporting, maintaining student records, and ensuring the accuracy of graduation credentials. The role collaborates with faculty, campus departments, and external agencies on programmatic, financial, and compliance matters, and helps develop and improve processes and policies related to student records and services. This is a full-time, 12-month, benefit-eligible position classified as Professional 6 and exempt under the FLSA. Salary depends on education and experience. The position reports to the Registrar. The role is medium duty and may intermittently require non-traditional schedules, including evenings and weekends.

Requirements

Bachelor’s degree or equivalent and one year of related experience; or an associate degree and three years of related experience; or an equivalent combination of higher education and experience.
Working knowledge of computer applications and student information or student records systems.
Knowledge of applicable state and federal regulations.
Initiative, proactivity, critical thinking, problem analysis, and resolution skills.
Strong project and time management skills; highly organized, accurate, and detail-oriented.
Ability to work independently and multitask.
Ability to perform administrative tasks effectively amid frequent interruptions.
Working knowledge of general office practices and procedures.
Ability to work within FVCC policies and procedures.
Ability and willingness to represent the College appropriately when interacting with the college community and the broader community.
Ability to maintain effective, positive professional relationships; follow and issue directions; and communicate effectively.
Demonstrated technology, presentation, customer service, and interpersonal skills.
Ability to work effectively with people from culturally diverse backgrounds.
Ability to intermittently work non-traditional schedules, including evenings and weekends.
Ability to maintain regular and acceptable attendance, confidentiality, and respond in an emergency.
Ability to successfully pass a criminal background check.
Ability to meet medium-duty physical demands: exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and/or up to 10 pounds continuously to move objects.

Nice To Haves

Work experience in an educational environment.

Responsibilities

Evaluate college courses, International Baccalaureate, Advanced Placement, and military transcripts; consult faculty on reevaluations and maintain decision records.
Serve as the primary resource for graduation and transcript evaluation questions and procedures; provide related counseling and resolve questions and problems with professional customer service.
Process and submit student enrollment reporting to the National Student Clearinghouse.
Assist with evaluating and processing student records for medical withdrawals and course challenges.
Oversee the design and review of processes for clear and efficient tracking of evaluations.
Collaborate with campus departments, faculty, and related agencies on programmatic, financial, and compliance matters.
Maintain and retain student college transcript records; perform accurate record keeping, reporting, and audits for compliance with state and federal regulations.
Ensure the accuracy and disbursement of graduation diplomas and perform other graduation duties.
Prepare, edit, and disseminate registration and records communications to students from the Registrar’s office.
Assist with mapping graduation substitutions, evaluating degree-requirement sort preferences, mass updating student records, and setting up program requirements in the information system each academic year.
Advance departmental goals in support of the strategic plan while working closely with the supervisor.
Review and recommend changes to applicable policies and procedures; assist with interpreting policy-related issues.
Meet program requirements and disseminate and maintain confidential records.
Establish and initiate timely communications to share information.
Stay current with practices, trends, and research related to the assigned areas; attend related training, workshops, and professional development.
Cross-train for other departmental and team functions and provide staff coverage as needed.
Contribute to an environment that promotes innovation and continuous improvement of services to students, faculty, and the College.
Maintain a collaborative, collegial environment and effective working relationships with colleagues.
Maintain professional ethics and student confidentiality in accordance with applicable laws and policies.
Advance FVCC’s mission by serving on or convening committees and contributing to college-related community activities.
Perform other duties as assigned.