Associate Registrar

Tennessee Board of Regents•Memphis, TN
•Onsite

About The Position

Reporting directly to the Registrar, the Associate Registrar is a full-time position that blends academic records administration with technical systems oversight to ensure data integrity and compliance with state, federal, and institutional policies. Supervising support staff, the Associate Registrar will be responsible for assisting with the maintenance of BANNER registration tables, overseeing degree audits, transcript articulations, transcript processing, and National Student Clearinghouse enrollment and degree reporting. Additionally, the Associate Registrar actively evaluates functional operations, recommends workflow improvements, and leads process innovation to enhance overall student services.

Requirements

  • Bachelor's Degree
  • Proficiency with higher education SIS software (e.g., Ellucian Banner Student).
  • 2-3 years of experience in a higher education Registrar's Office or Enrollment Management division, with a strong focus on technical background.

Nice To Haves

  • Direct experience with degree audit software (e.g., Degree Works)

Responsibilities

  • Assist the Registrar in leading the Records team, which performs critical enrollment functions, including registration, student progress and degree auditing, grade changes, drop/adds, enrollment data reporting, and degree certification.
  • Supervise the Records team, including assessing performance, guiding day-to-day activities, and utilizing resources wisely.
  • Configure and oversee automated degree audit software (Degree Works Controller, Transit, and Scribe).
  • Collaborate with Registrar and IT staff on student information system upgrades and enhancements.
  • Test and validate system patches, upgrades, and software migrations in collaboration with Enterprise Application Services (EAS).
  • Serve as the liaison between the Registrar’s Office, EAS, Advising, Admissions, Financial Aid, and Academic Affairs.

Benefits

  • Summary of our benefits can be found below: https://www.southwest.tn.edu/hr/benefits-overview.php
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