Associate Registrar for Operations

University of Colorado•Denver, CO

3d•Hybrid

About The Position

The Associate Registrar for Operations position leads and supervises a team of six professionals in the Registrar’s Office who support the academic mission of the university through managing, protecting, and authenticating student records. The team managed by the Associate Registrar for systems is charged with supporting the Registrar operations through systems access and development, document creation and management, curriculum maintenance, catalog production, and course scheduling, and reports to the University Registrar.

Requirements

Bachelor's degree in a related field.
Four (4) years of progressively responsible experience in management level positions, including supervisory experience.
Experience with systems and applications such as Campus Solutions, uAchieve, Leepfrog, OnBase, Parchment, Paradigm, and EMS.
Ability to communicate effectively, both in writing and orally, including successfully communicating technical details to non-technical colleagues.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Strong organizational skills and the ability to handle multiple initiatives simultaneously.
Demonstrated ability to generate and implement direction for the assigned area and ensure alignment with the department, divisional unit, and university strategic goals.

Nice To Haves

Master’s degree from an accredited college or university in computer science, computer programming, information technology, information systems, student affairs, student personnel services, higher education, or related field of study
Experience at the Assistant Registrar level or above in a higher education Registrar’s Office.
Experience in software development, configuration, and/or regression testing
Experience with National Student Clearinghouse and National Student Loan Data System enrollment reporting and reconciliation
Experience establishing, reviewing, and communicating policy

Responsibilities

Provide leadership in the Registrars office for Registrar operations
Lead the Registrar operations that are conducted through PeopleSoft Campus Solutions, student system development, testing, troubleshooting, and error resolution
Support the provision of security access to CU student data systems and applications
Manage the production services functions to support Registrar office operations
Ensure effective use of OnBase imaging, forms, and workflow
Oversee the registrar processes for uAchieve degree audit and transfer, Transferology and TES
Lead the catalog and curriculum management through the utilization of Leepfrog CAT and CIM modules
Manage the processes related to the Parchment transcript system software
Oversee the processes related to the Paradigm ordering system application
Lead the team and processes that utilize the EMS class scheduling software for class and National Student Clearinghouse and National Student Loan Data System enrollment reporting, and related services that include, but are not limited to: Research, policy development and compliance, problem solving, project management, business process design, and infrastructure decision-making.
Employee management, including hiring, onboarding, training, development, and performance management.
Other Duties as assigned