Associate Regional Manager, US Learning Centers
LingoAce•New York, NY
•Onsite
About The Position
This role is responsible for driving center performance, enrollment, revenue, operational consistency, and parent experience across multiple locations, while directly leading local Center Directors. We are looking for a strong multi-site leader with direct experience in tutoring, test prep, or learning center operations who can balance day-to-day execution with team leadership and business results. This is a hands-on regional role based in the New York area, with regular on-site presence across multiple centers.
Requirements
- Strong multi-site leadership experience
- Direct experience in tutoring, test prep, or learning center operations
- Ability to balance day-to-day execution with team leadership and business results
- Based in the New York area
- Regular on-site presence across multiple centers
Responsibilities
- Oversee operations and business performance across three learning centers
- Directly manage and coach Center Directors at each location
- Drive enrollment, revenue, retention, staffing, and center KPIs
- Monitor lead flow, follow-up, conversion, class fill, and overall center productivity
- Develop and execute action plans to improve center performance and operational consistency
- Partner with Sales and Marketing on local growth initiatives and enrollment strategies
- Ensure a strong and consistent parent and student experience across all centers
- Support escalated parent or customer concerns when needed
- Strengthen accountability, service standards, and team performance across locations
- Work closely with the CEO and cross-functional teams to support business goals
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
