Associate Regional Director (East Coast)

Comprehensive Mobile Care•Boston, MA
•Hybrid

About The Position

We are looking for an Associate Regional Director to support our East Coast region. You will be the right hand to the Regional Director, diving into everything from day-to-day operations to long-term initiatives that drive excellence in the East Coast. You'll turn priorities into plans, keep important work moving, and give leadership the insight it needs to make good decisions quickly. Your job is to multiply the Regional Director's reach, so the region can do more and do it well. You'll work across the whole region: operations, customers, people, financial performance, and growth. You won't own any one of these at first. As the region grows, there will be chances to manage people and take on larger areas of ownership. You would be on a trajectory to a Regional Director role. This is a hybrid role with flexibility to work remotely, but being present matters. We strongly prefer someone who lives in the broader Boston area, and who enjoys spending time with customers and teams in the field.

Requirements

  • 4+ years of experience in operations, project management, strategy, consulting, chief of staff, or a similar role
  • A strong record of managing complex projects with many stakeholders from start to finish
  • Excellent organization and follow-through
  • Strong analytical skills and comfort turning data into clear takeaways and recommendations
  • Clear, concise written and verbal communication, including the ability to prepare materials for senior leaders
  • Good judgment, discretion, and the ability to represent leadership well
  • The ability to switch between big-picture strategy and hands-on detail
  • Proficiency with spreadsheets, presentation tools, and project tracking tools
  • Curiosity, humility, and an owner mindset

Nice To Haves

  • Experience in PACE, senior care, healthcare services, on-site care, or multi-site operations is a strong plus.

Responsibilities

  • Lead and coordinate key regional initiatives from start to finish, setting scope, timelines, owners, and milestones, and making sure work gets done.
  • Build and maintain systems for tracking regional priorities, commitments, KPIs, and action items.
  • Analyze operating and financial data, spot trends, risks, and opportunities, and turn them into clear recommendations.
  • Act as a thought partner and extension of the Regional Director, preparing for meetings, drafting communications, following up on decisions, and handling issues directly when appropriate.
  • Help run the region's cadence of meetings, business reviews, and reporting.
  • Work with internal teams to move regional priorities forward and remove roadblocks.
  • Support key customer relationships and field operations, stepping in to help solve problems and improve how things run.
  • Take on high-impact special projects as they arise, such as market expansion, process improvement, new service lines, or best practices sharing.
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