Associate Real Property Manager

City of New York • New York City, NY

18h • Onsite

About The Position

Under the direction of the Neighborhood Administrator, the Associate Real Property Manager (Property Manager) will perform work of a difficult and responsible nature, with oversight of Management and Maintenance Operations at a housing development. In addition, the Property Manager is directly responsible for all aspects of the development to ensure that residents are provided with quality housing, a safe environment, and availability to community-based services.

Requirements

• A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience in the following: management of residential, commercial, industrial, or waterfront properties, including both renting and operating; or site management or tenant relocation activities in connection with housing or with reconstruction/rehabilitation projects. Such experience must include at least one year of experience supervising other real estate management agents.
• A baccalaureate degree from an accredited college and two years of experience described in "1" above, including the one year of experience supervising other real estate management agents.
• A satisfactory combination of education and/or experience equivalent to "1" or "2" above. However, all candidates must have the one year of experience supervising other real estate management agents.
• Education may be substituted for experience on the basis of 60 semester college credits for one year of acceptable experience.
• To be acceptable, experience in property management must have included both renting and operating the managed properties.
• Experience in renting must have included interviewing prospective tenants, qualifying tenants' income and background, and/or assuring that vacancies are ready for occupancy.
• Experience in operating must have included overseeing maintenance and repair of building operating systems, and overseeing staff to assure that necessary work is properly completed.
• To be acceptable, experience in site management must have included on-site rental and maintenance of buildings.
• To be acceptable, experience in relocation must have included negotiation with tenants to surrender leases for cash consideration or for an alternative site, and determining tenant eligibility for benefits.

Responsibilities

• Maintain a professional setting with regularly scheduled office hours in the property business office; promote availability either personally, or through other site personnel for emergencies.
• Ensure timely collection of rent payments and ensure processing of documents for timely legal action for rent delinquents and holdover cases, and the data entries of related computer records; authorize requests for rent adjustments; obtain verifications and maintain computer files in accordance with NYCHA procedures.
• Ensure the completion of annual reviews including the submission of non- verifiable cases via Seibel to Office of Tenancy Administration.
• Ensure uncollected accounts are processed in the required timeframe as per NYCHA policy.
• Ensure visual lead assessments are completed by trained staff, and the appropriate repairs and follow-up is conducted for all work orders in Maximo.
• Ensure vacant apartments are prepared in accordance to policy and procedures and are available for occupancy; utilize professional marketing techniques when offering units; maintain high occupancy levels by leasing timely; maintain records of assigned units’ status in Tenant Turnover Log (TTL).
• Maintain sufficient materials, services and staffing to complete apartment, corrective maintenance, preventive maintenance repairs timely and consistently; ensure all steps to procure goods and services are followed in accordance to NYCHA procedures.
• Observe safety guidelines to ensure safety and security of residents and staff.
• Ensure resident repair requests are responded to within prescribed guidelines; coordinate the completion of repairs, and close work orders in accordance with established procedures.
• Conduct property inspections, which include move-ins, housekeeping, and grounds to assure adherence to established satisfactory standards.
• In conjunction with the Property Maintenance Supervisor, formulate and implement a plan for successful PHAS inspection(s) and corrective action plans within the required timeframe in accordance with NYCHA policies and procedures.
• Manage resident engagement to ensure compliance with HUD regulations.
• Ensure staffing levels are met, develop and secure training, supervise and discipline staff as appropriate; participate in pre-employment interviews and hiring processes.
• Ensure the timely and accurate submission of various management reports as needed.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees' Retirement System

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED