Associate Project Manager - Utility Systems & Solutions

Siemens•Wendell, NC

10h•$60,340 - $103,440•Hybrid

About The Position

The Associate Project Manager works within Siemens’ Smart Infrastructure Electrification and Automation business unit, supporting Utility Systems & Solutions products including medium-voltage and low-voltage switchgear, transformers, and e-houses. The role develops timely, high-level resolutions for customer nonconformance and warranty cases reported after equipment ships from the factory. It coordinates internal teams, field service personnel, vendors, and customers to investigate issues, implement corrections, and close cases while managing cost and contractual obligations. The position is hybrid and located in Wendell, North Carolina.

Requirements

Bachelor’s degree.
At least 3 years of experience in engineering medium-voltage power distribution equipment.
At least 3 years of experience in field service for medium-voltage power distribution equipment.
Ability to interpret and communicate clear results to executive management, PMO leadership, and customers.
Ability to travel up to 20% nationally, with possible international travel when applicable to resolve high-profile customer issues.
Ability to work in the U.S. without current or future employer-sponsored work authorization.

Nice To Haves

At least 1 year of project management or customer service experience in a fast-paced environment.
Master’s degree.
Strong written and verbal communication skills, including the ability to understand and communicate progress and status to internal and external stakeholders.
Self-motivation, customer orientation, and a growth mindset.
Ability to manage multiple tasks while maintaining organization and control.
Experience with project management software such as Microsoft Project or Primavera, and proficiency with SAP or Salesforce.
Ability to manage construction software such as BIM, COMPASS, or Procore.

Responsibilities

Develop high-level customer resolutions by coordinating engineering, research and development, project management, sales, manufacturing, and other departments.
Track, expedite, and manage multiple punch-list items and warranty cases with competing priorities to achieve timely closure.
Coordinate with field service teams and vendors on materials, correction methods, and timely submission of field service reports.
Review field service reports for complete case information and identify data that may support cost recovery and claim management.
Provide proactive, detailed case-status updates to internal and external collaborators.
Follow customer-defined contractual timelines for responding to cases and providing daily or weekly updates.
Engage with Project Management, Engineering, Quality, Application Engineering, Logistics, factories, and other teams.
Work with factories and quality teams to develop and implement corrective and preventive actions.
Improve departmental processes by assessing standard methodologies and identifying efficiency improvements.
Keep collaborators updated throughout the customer correction process.
Take ownership of timely customer resolutions and pursue cost-effective outcomes that support visibility into Siemens’ after-delivery cost reduction.