Associate, Project Manager

Capital One•McLean, VA

About The Position

The Credit, Data, and Modeling Culture and Community team is responsible for a wide range of community and culture building processes and events that aim to advance the culture and talent in some of the communities most core to what we do at Capital One. We are seeking a highly analytical and results-oriented Project Manager to own our bi-annual credit community survey. This role will be critical in helping us understand how our Consumer Credit community is feeling and providing our Credit Officers critical feedback on how they are fostering the culture on their teams and through their work. In this role you will own and analyze our bi annual survey, glean insights from that data that will inform our broader Credit Talent Management work.

Requirements

Bachelor’s Degree or Military experience
At least 2 Years of experience managing projects

Nice To Haves

Experience in a highly analytical role (business or financial analysis)

Responsibilities

Partner with key stakeholders internal and external to the CDM team to construct and deliver the bi-annual survey.
Analyze survey data to provide timely readouts to individual credit officers as well as produce bi-annual state of the community report
Proactively design strategic enhancements, and execute process improvements to drive better response rates and richer data quality while maintaining a smooth stakeholder experience
Leverage insights from the survey to dive deeper into areas for improvement and for places to drive our talent strategy forward
Contribute to driving the broader Credit Talent Management strategy supporting work on building out our credit talent management pipeline
Build and maintain relationships with key talent champions across all consumer credit lines of business