Associate Project Manager

Hyland

14h•Hybrid

About The Position

The Associate Project Manager coordinates customer implementation projects from initiation through project closure. This role supports project scheduling and coordination, budget and scope control, risk and issue management, and non-conformity resolution. This is an entry-level to early-career project management role responsible for managing small to moderately complex customer implementations, operating under limited oversight and aligned with established project management methodologies.

Requirements

Bachelor’s degree
Proficiency with Microsoft Windows and Microsoft Office.
Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
Facilitation and project management skills.
Organizational, multi-tasking, and time management skills.
Able to thrive in a fast-paced environment.
Ability to work independently and in a team environment.
Self-motivated with the ability to complete projects in a timely manner.
Ability to collaborate effectively with geographically distributed and cross-cultural teams.
Ability to support customer engagements across global time zones, with regular overlap required for North American business hours.
Proficiency/fluency in English, both written and verbal.

Responsibilities

Utilize the Project Implementation Methodology and related tools to bring projects to successful completion within scope, on time, and within budget.
Facilitate and coordinate client meetings using engaging, informative presentation methods.
Create and maintain project documentation utilizing standards prescribed by the Project Management team.
Develop, maintain, and track project plans, including timelines, milestones, dependencies, deliverables, and action items.
Manage timely and effective communication with key customer and internal stakeholders.
Monitor project scope against contractual commitments and escalate potential out-of-scope requests appropriately.
Oversee activities of project personnel to ensure projects progress on schedule and milestone commitments are met.
Identify, track, communicate, and escalate project risks, issues, dependencies, and customer decision delays in a timely and appropriate manner.
Provide support to other Project Management team members, as directed.
Coordinate with cross-functional teams (e.g., Services, Sales, Support) to ensure alignment and successful customer outcomes.
Maintain accurate project data, status reporting, forecasts, and milestone tracking in company systems.
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

Benefits

development budget (used for certifications, conferences etc..)
tuition assistance program
4,000+ self-paced online courses
instructor-led webinars
mentorship programs
structured on-boarding experience full of trainings
dedicated Learning & Development department supporting our employees
cutting edge technologies
constant modernization efforts
dynamic and innovative environment
dedicated R&D Education Services department to help you grow
flexible work environment and working hours (we are working in task-based system!)
possibility to work from home
private medical healthcare
life insurance
gym reimbursement
Volunteer time off (24h/year)
employee resource groups
inclusion benefits and policies
snacks and beverages
employee referral program
birthday, baby gifts and employee programs