Associate Project Manager

First American•Fort Mill, SC

4d•$58,400 - $77,900

About The Position

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. The Project Manager oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects and work groups.

Requirements

Generally requires BS Degree in a business field or equivalent work experience
Typically have 0-3 years of directly related experience
Knowledge of project management best practices and current technologies
Familiar with project management methodologies and techniques
Familiar with applicable business processes sufficient to communicate with team members, customers and management
Experience with coordinating projects in a business and/or technology environment.
Some experience with risk management
Experience with coordinating multiple projects or large projects
Experience with coordinating project plans and budgets
Experience with facilitating meetings
Verbal and written communication skills sufficient to create project documentation
Knowledge of communication, statusing, and Project Management tools to create project documents and reports

Nice To Haves

PMP Desirable
CSM (Certified Scrum Master) Preferred
Information Technology Infrastructure Library (ITIL) Certification preferred

Responsibilities

Oversees multiple small to large scale projects.
Gathers information for project deliverables, plans, schedules, and status reports.
Coordinates schedules to ensure timely completion of project.
Assists in creating project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources.
Facilitates meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items, gathering, organizing and distributing project related documentation.
Assists in conducting risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget.
May track or monitor project budgets including project cost estimates and forecasting.
Prepares project status reports and keeps team informed of project status and related issues.
May be required to perform duties outside of normal work hours based on business needs.