Chargé de projet associé bilingue (Onboarding) / Bilingual Associate Project Manager (Onboarding)

Moneris•Montreal, QC

13d•$53,000 - $68,000•Hybrid

About The Position

The Associate Project Manager, UEAT (Onboarding & Implementation) is responsible for leading the full onboarding and implementation process of UEAT solutions for merchants sold and integrated through partners, from initial configuration to go-live. This role is essential to the success of restaurant merchants and combines technical execution with strong client engagement, offering clear, visible impact. Working cross-functionally with Partners, Moneris teams, and Integration teams, this role drives consistency, scalability, and quality across all onboarding activities while ensuring alignment with product scope and operational requirements. Location: You will be based in our Montreal or Quebec City office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to Manager, Project Management I. Schedule: this role will require flexibility to work between 9am and 7pm EST. Posting Type: Replacement.

Requirements

Post-secondary diploma (DEC) or a combination of education and relevant experience.
Minimum of two years of project management experience in a fast-moving environment.
Demonstrated ability to manage multiple projects with varying levels of complexity.
Bilingual in English and French.

Nice To Haves

Knowledge of the restaurant technology ecosystem.

Responsibilities

Lead UEAT onboarding projects from initiation through go-live, including opportunity tracking in Zoho CRM.
Analyze merchant needs and ensure alignment with the defined implementation scope.
Configure merchants, restaurants, groups, access rights, and permissions in the UEAT Back Office.
Activate, configure, and validate UEAT products according to the approved scope.
Coordinate and validate integrations with Moneris payments, delivery platforms, POS systems, kiosks, and menus.
Perform end-to-end testing of ordering, payment, and delivery workflows prior to launch.
Deliver functional training to merchants and partners to support solution adoption.
Confirm go-live readiness and ensure a structured handoff to operational support teams.

Benefits

Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

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