Associate Program Manager

Cencora•CAN > ON > Remote, ON

10d•CA$60,800 - CA$93,610•Onsite

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Requirements

Post-secondary education or equivalent in a related discipline
Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
Advanced knowledge of pharmaceutical distribution industry
Strong business and financial acumen
Strong analytical and mathematical skills
Strong communication, both internally and externally as well as interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines and multitask
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Excellent presentation skills
Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)

Nice To Haves

RN/RPN license an asset
Bilingualism (French/English) is an asset
Project management experience is an asset

Responsibilities

Maintenance of a territory caseworker assignment
Ongoing maintenance of the assigned projects
Monitoring: Protocol adherence
Documentation in case files (electronic and hard files)
Database use and accuracy of information collected
Phone calls for accuracy of content and telephone etiquette
Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence
Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager
With the manager, participate in the hiring and training process of new staff
Identification of needs for modification of program database, protocols and current processes
Daily and on-going client project communications
Assistance and back up to the manager
Client reporting
Responsible to report all Adverse Events to the assigned units/departments
The Associate Program Manager will also be assigned other duties and tasks as required from time to time.