Associate Professional Services Consultant
About The Position
Launch your Professional Services consulting career with Nexthink. This is your entry point into a dynamic, high-impact field where you'll grow from day one—working directly with enterprise customers, solving real business problems, and building the consulting skills that define tomorrow's technology leaders. You'll join a team that invests in you. We believe the best consultants are built, not hired. You'll learn from experienced colleagues, receive structured mentorship, and have clear pathways to advance as you develop expertise. If you're customer-obsessed, technically curious, and hungry to master the art of consulting, this is your launchpad. Nexthink is the leader in digital employee experience management software. We help IT leaders see, diagnose, and fix workplace tech issues before employees even notice—transforming IT from reactive firefighting to proactive optimization. Our software powers over 1,200 customers and touches the digital experience of more than 15 million employees worldwide.
Requirements
- 1–2 years of IT, technical support, or business-focused technology experience (consulting, support, IT operations, systems administration, etc.)
- Hands-on familiarity with DEX (Digital Employee Experience) concepts as a user—you understand how endpoint and application performance impacts employees
- Baseline EUC (End-User Computing) knowledge at any level—whether Windows, endpoint management, or basic system support
- Proven ability to communicate technical information clearly to business and IT stakeholders
Nice To Haves
- Customer-facing consulting or advisory experience
- Prior consulting, PSA tools, or project management exposure
- Scripting or API integration experience
- Experience with analytics or data interpretation
Responsibilities
- Partner with customer teams to understand their business challenges and define how Nexthink solves them
- Lead workshops and consultative sessions that build trust and position you as a knowledgeable, customer-focused resource
- Translate customer needs into clear, actionable use cases and solution designs
- Guide customers through adoption, ensuring they realize measurable value from Nexthink
- Configure and deploy Nexthink solutions aligned with customer requirements and best practices
- Build dashboards, investigations, alerts, and automations that deliver business impact
- Analyze endpoint data to generate insights and optimize solutions
- Troubleshoot issues using structured problem-solving methods—with mentorship and resources behind you
- Document configurations and solution designs clearly for customer knowledge transfer
- Learn from seasoned consultants through direct collaboration, pair engagements, and mentorship
- Build technical depth through hands-on experience and structured training
- Continuously refine your problem-solving, communication, and customer management skills
- Contribute to a supportive team culture where your success and development are priorities
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability insurance
- Accidental death/personal loss coverage
- Flexible Hours
- Unlimited vacation
- 11 company-paid holidays
- 3 extra days for volunteering
- Hybrid work model
- Structured onboarding
- Free access to professional training platforms
- Up to 16 weeks of paid leave for birthing parents/primary caregivers
- 6 weeks for secondary caregivers
- 401(k) plan with up to 4% company matching contributions
- Bonuses for referring successful hires
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
