Associate - Production FT - (Blanco North)

Goodwill San Antonio•San Antonio, TX

20d•$16 - $16•Onsite

About The Position

The Production Associate is responsible for loading and unloading donated goods using a hand truck, sorting textiles at a sufficient pace, distributing donated goods for processing, shipping, or future storage, performing basic record-keeping functions, and carrying out other basic retail operations duties as assigned. The role provides customer service to donors and customers, supports the production cycle, and helps maintain clean, safe, and organized work areas.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Some heavy objects may require two-person lifting.
Good verbal communication skills and the ability to work effectively as part of a team to achieve mission goals.
Must meet the physical requirements of the position.
For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

Greet donors and customers at the donation station, accept donations, and issue donor receipts in a friendly and courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck onto or from pallets, racks, or shelves.
Distribute donated materials for processing, shipping, or future storage and maintain the workflow of the production cycle.
Restock materials, boxes, barrels, and containers for Team Members by checking workstations and supplies.
Sort and price donated items, garments, and hard-line goods with limited supervision; monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles clear of debris and remove obstructions from production and sales floors.
Keep work areas and facilities clean and organized, including sweeping, emptying trash cans, and disposing of trash appropriately.
Inform a Team Leader or Manager of possible safety hazards.
Follow Loss Prevention, inventory control, and compliance procedures.
Maintain dependable attendance and punctuality.
Greet, assist, and respond to customer questions or concerns in a positive, professional, and friendly manner.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.