Associate Product Strategist - 11446

Coupa Software•San Francisco, CA
•Remote

About The Position

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of an Associate Product Strategist at Coupa: We are seeking a highly technical and execution-oriented intern to help operationalize and digitize the ISV partner lifecycle for the Coupa App Marketplace. This role goes beyond traditional operations — the intern will leverage AI tools (e.g., Claude Code) to build lightweight agents, dashboards, and workflow automations across three core areas: partner application, onboarding, and partner management. You will act as a builder at the intersection of partnerships, operations, and AI , creating scalable systems that reduce manual work and improve visibility across the ecosystem.

Requirements

  • Strong problem-solving and builder mindset (bias toward action)
  • Experience with or strong interest in: AI tools (Claude, ChatGPT, APIs, automation tools)
  • No-code / low-code tools (Airtable, Notion, Zapier, Retool, etc.)
  • Comfortable structuring messy processes into scalable systems
  • Strong analytical skills and attention to detail
  • Ability to work cross-functionally with technical and business teams

Responsibilities

  • AI-Driven Partner Application & Funnel Management: Build AI agents (using Claude Code or similar) to automate partner application intake, parsing, and qualification, summarize applications and generate evaluation insights, create a centralized funnel tracker (e.g., Airtable / Sheets / lightweight app), develop dashboards to track partner progression and bottlenecks, and improve speed and quality of partner evaluation workflows.
  • AI-Powered Partner Onboarding Automation: Map and digitize the current onboarding process (20+ deliverables, 6+ teams), build workflow automation agents to track onboarding steps and dependencies, send reminders, status updates, and next actions, generate onboarding summaries for stakeholders, design a system of record for onboarding progress and accountability, and reduce onboarding time through automation and process redesign.
  • Partner Management, QBRs & GTM Support: Build AI-assisted tools to generate QBR summaries and performance insights, track partner KPIs (pipeline, revenue, activation), support GTM planning and co-sell tracking, create dashboards for partner performance and demand management, and support prioritization of partner initiatives based on data.
  • Marketplace Ops Infrastructure (Build Layer): Design and implement lightweight internal tools (no heavy engineering required), connect systems (CRM, spreadsheets, docs) into a unified workflow, prototype and deploy AI copilots for internal teams, and continuously improve systems based on user feedback.
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