Associate Product Owner

CCS Medical•Clearwater, FL

About The Position

The Associate Product Owner supports the vision, planning, and delivery of technology products and business process solutions. The role contributes to product roadmaps, strategic planning, return-on-investment considerations, and release planning, and serves as a liaison between workstream teams and product stakeholders. The Associate Product Owner coordinates with other product teams to align product work with a combined project vision. Working closely with the Product Manager, Scrum team, and departmental stakeholders, this role manages the technology development backlog and feature prioritization, translates product strategy into planned work, and helps ensure business requirements are captured, executed, and sequenced effectively. The position also incorporates stakeholder feedback into product planning and supports learning plans and stakeholder interviews to inform roadmap decisions. The role requires strong communication, analytical, organizational, and collaboration skills, along with an ability to support patient- and customer-focused work. It also requires maintaining confidentiality, following applicable healthcare regulations, and meeting department needs for attendance and flexibility.

Requirements

Minimum bachelor's degree (BA) from a four-year college or university in business or a related field, or an equivalent combination of education and/or experience.
Strong communication, analytical, organizational, and collaboration skills.
Strong problem-solving skills, including identifying and resolving problems, gathering and analyzing information, developing alternatives, and reasoning effectively in difficult discussions.
Exceptional technical skills in Microsoft Office for creating analyses, reports, and presentations for senior leadership, stakeholders, and teams.
Ability to support a collaborative working environment and advocate for process-driven, integrated business organization.
Ability to promote customer/patient focus and meet internal technical customer service needs.
Business acumen, including understanding business implications, market and competition, profitability, and strategic goals.
Strategic thinking, including developing strategies, evaluating organizational strengths and weaknesses, analyzing market conditions, and adapting to change.
Commitment to accuracy, thoroughness, quality improvement, and applying feedback.

Nice To Haves

Exposure to Agile/Scrum methodologies.
Working knowledge of program/project management software.

Responsibilities

Work with the Product Manager and Scrum team to implement and deliver the product vision.
Collaborate with department stakeholders to meet expectations and project needs.
Work with the Product Manager and departmental stakeholders on the product vision and roadmap.
Manage the technology development backlog and feature prioritization process.
Translate product strategy into planned work.
Ensure business requirements are captured, executed, and sequenced effectively.
Integrate feedback and requests into product planning and development.
Communicate project objectives in terms of overall strategic business objectives for stakeholders.
Assist with creating and executing learning plans and stakeholder interviews to inform roadmap decisions.
Maintain confidentiality due to access to sensitive information.
Maintain regular, predictable, consistent attendance and flexibility to meet department needs.
Follow Medicare, Medicaid, HIPAA, and private insurance regulations and requirements.
Abide by regulations, policies, procedures, and standards.
Exercise appropriate cost-control measures.
Maintain positive internal and external customer service relationships and open communication.
Plan and organize work effectively, ensure its completion, and meet productivity requirements.
Demonstrate team-oriented behavior and participate in Continuous Quality Improvement.
Represent the organization professionally.