Associate Product Owner, Finance Platforms
About The Position
The Associate Product Owner supports the ongoing evolution and optimization of Lovesac’s finance technology ecosystem and serves as the day-to-day steward of finance applications. The role partners with Accounting, Finance, Accounts Payable, Tax, Treasury, Procurement, and Enterprise Technology to advance continuous improvement, process automation, platform adoption, and operational excellence. Responsibilities include managing product backlogs, prioritizing enhancement requests, documenting business requirements, coordinating testing, and helping finance systems scale with the company’s growth. This remote role is based within the United States and reports into Lovesac’s Corporate HUB in Stamford, Connecticut. The employee must reside in the United States throughout employment and be able to travel as needed. The role supports the finance platform roadmap and the operation and enhancement of NetSuite ERP and other finance applications. It translates Finance needs into product requirements, coordinates vendor discussions and user support, improves finance processes, and contributes to enterprise transformation initiatives, governance, SOX compliance, documentation, training, and user adoption. Other reasonable duties may be assigned by management.
Requirements
- Bachelor’s degree in Finance, Business Administration, Information Systems, Computer Science, or a related field.
- 5–8 years of experience as a Product Owner, Business Analyst, Systems Analyst, or in a Finance Systems or ERP-related role.
- Experience supporting financial systems or ERP platforms.
- Understanding of finance and accounting business processes.
- Strong requirements-gathering, documentation, and stakeholder-management skills.
- Excellent communication, organization, analytical, and problem-solving capabilities.
- Ability to exemplify Lovesac’s values, deliver results, and use knowledge to meet or exceed KPIs, goals, and deadlines.
- Ability to travel using various forms of transportation as required for mandatory meetings, conferences, company events, and vendor visits.
- Must reside in the United States throughout employment.
- Must comply with company policies and procedures and work collaboratively with dignity and respect toward internal and external clients.
Nice To Haves
- Experience with NetSuite ERP.
- Experience with Concur, Navan, Mineral Tree, Avalara, or similar financial applications.
- Knowledge of Procure-to-Pay, Order-to-Cash, Record-to-Report, Month-End Close, and Tax Management processes.
- Experience supporting SOX-compliant environments.
- Agile/Scrum experience.
- Retail or omnichannel business experience.
Responsibilities
- Support the Finance Platform roadmap and strategic initiatives.
- Manage and prioritize enhancement requests across finance applications.
- Maintain product backlogs, user stories, business requirements, and acceptance criteria.
- Partner with Finance leadership to identify automation and process improvement opportunities.
- Assist in defining future-state business processes and technology capabilities.
- Track platform KPIs, adoption metrics, and operational performance.
- Act as a liaison between Finance users and ERP engineering resources.
- Support optimization of NetSuite financial processes, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Reporting, Revenue Recognition, and Month-End Close.
- Coordinate testing and validation for system changes and enhancements, including release planning and user acceptance testing.
- Support day-to-day operations and enhancements of NetSuite ERP, Mineral Tree, Concur, Navan, Avalara, Trintech, StrongPoint, Wdesk, and future finance automation platforms.
- Coordinate vendor discussions, issue triage, enhancement prioritization, user support, and training.
- Translate Finance needs into clear product requirements for internal teams and external partners.
- Partner with stakeholders to improve and automate Procure-to-Pay, invoice processing, expense management, corporate card management, tax calculation, vendor payments, cash management, financial close, and audit readiness processes.
- Identify manual workarounds, root causes, and scalable process improvements across Finance operations.
- Participate in enterprise transformation initiatives and support Finance workstreams during system implementations, upgrades, and process changes.
- Track project risks, issues, decisions, dependencies, and action items to help ensure timely delivery aligned with business goals.
- Support SOX compliance requirements, access reviews, control validation, and audit readiness activities.
- Maintain process documentation, workflows, operating procedures, knowledge articles, training materials, and user guides.
- Promote adoption of new capabilities and serve as a trusted partner to Finance stakeholders.
- Perform other reasonable duties as requested by management.
Benefits
- Annual Bonus Program
- Inaugural Grant Equity Award
- 401K Matching Contribution
- Financial Wellness Tools
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings and Flexible Spending Accounts
- Paid Parental Leave
- Life and AD&D insurance
- Short-Term and Long-Term Disability
- Critical Illness and Accident Insurance
- Employee Assistance Program
- Up to 160 hours of paid time off within the fiscal calendar year, prorated from date of hire
- 8 paid company-recognized holidays
- Pet Insurance
- Associate Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
