Associate Product Manager

Thomson Reuters • Frisco, TX

1d • Hybrid

About The Position

The Associate Product Manager will join the market-leading team at Thomson Reuters Westlaw and kickstart their product management career by helping transform legal research and litigation workflows with generative AI. We are seeking an enthusiastic and highly organized Associate Product Manager to assist in developing and refining automated evaluation systems for our cutting-edge AI models. This entry-level product role offers a unique opportunity to learn product management fundamentals while applying your understanding of legal processes to ensure the reliability of AI tools used by legal professionals. You will work closely with product managers, research scientists, and engineers, contributing to the development of innovative legal technology.

Requirements

• J.D. from an accredited law school and a strong understanding of legal research methods, concepts, and their application within litigation workflows.
• Ability to dissect complex legal issues.
• 0-2 years of experience in a related field (associate attorney, law clerk, legal technology) or direct experience as an Associate Product Manager.
• Demonstrable aptitude for product thinking, requirements gathering, and translating needs into specifications, especially for evaluation.
• Strong, demonstrable interest in artificial intelligence, particularly generative AI.
• Eagerness and ability to quickly learn about AI tools, techniques, evaluation metrics, and data quality concepts.
• Good analytical and problem-solving skills with exceptional attention to detail.
• Ability to break down information and learn complex topics systematically.
• Comfortable asking questions to clarify ambiguity.
• Excellent written and verbal communication skills.
• Strong ability to collaborate effectively within a team environment and document information clearly.
• Bright, tech-savvy, highly organized, proactive learner with a strong sense of ownership and a drive to contribute to team success.
• Eager to learn and stay informed about technology trends.

Nice To Haves

• Prior AI experience or basic programming is a plus, but not required.

Responsibilities

• Assist in analyzing legal research and litigation workflows to understand user needs and how generative AI can assist with specific tasks (e.g., legal research, brief analysis, motion improvement).
• Help document evaluation criteria needed to meet the high standards of legal practice under the guidance of senior team members.
• Support the implementation of automated evaluation frameworks by developing clear functional specifications and tracking key metrics.
• Help assess factors like factual accuracy, legal soundness, citation validity, and relevance for specific features based on defined criteria.
• Assist with the creation, organization, and curation of datasets needed for auto-evaluation.
• Support the coordination of automated testing, track execution results, document findings, and escalate potential issues for improvement.
• Work closely with product managers, research scientists, engineers, and attorney editors to meticulously document requirements, user stories, and specifications for evaluation features.
• Facilitate clear communication within the development team.
• Develop a strong understanding of LLMs, generative AI evaluation techniques, and prompt engineering through active learning and on-the-job training.
• Assist in applying this knowledge to support the improvement of evaluation methods.
• Assist in clearly communicating feature status, progress against requirements, evaluation results, and potential risks to the immediate team and stakeholders as directed.
• Assist with user research activities (e.g., note-taking during interviews, survey data collation) and competitive analysis to help gather insights into user needs regarding AI content evaluation.

Benefits

• Flexible hybrid working environment
• Flex My Way policies
• Work from anywhere for up to 8 weeks per year
• Career Development and Growth opportunities
• Grow My Way programming
• Skills-first approach
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree