Associate Product Manager

SHI International Corp.Austin, TX
$110,000 - $140,000Hybrid

About The Position

The Associate Product Manager supports the Transformation Office product management function by assisting with intake, discovery, documentation, and demand package quality across business and IT transformation initiatives. This role helps translate early business needs into clear problem statements, stakeholder inputs, success measures, and execution-ready materials for review and handoff. This position is required to report to the Austin, TX or Somerset, NJ office location on a hybrid basis. The Associate Product Manager partners closely with Product Managers, business stakeholders, IT teams, Architecture and Solution teams, as well as Program and Project Managers to support structured discovery and maintain clarity across the full discovery-to-demand lifecycle.

Requirements

  • Strong ability to organize complex information into clear, business-friendly materials.
  • Demonstrated analytical, communication, and follow-through skills.
  • Ability to effectively collaborate with cross-functional teams across business and IT environments.
  • Foundational understanding of Agile, Waterfall, product, project, or transformation delivery concepts.
  • Capability to support stakeholder discussions, requirements gathering, documentation, and process analysis.
  • 2–5 years of experience in business analysis, product management, project coordination, process improvement, consulting, or technology-enabled transformation.

Nice To Haves

  • Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience).
  • Experience with enterprise systems or workflow tools such as CRM, ERP, ServiceNow, Workday, Planview, WMS, or similar platforms.
  • Exposure to business process mapping, SIPOC, value stream thinking, or operating model transformation.
  • Experience preparing executive-ready materials, intake documentation, or product discovery artifacts.
  • Foundational knowledge of data literacy, user research methods, and design thinking principles.
  • Familiarity with AI concepts and how emerging technologies influence business transformation.
  • Experience supporting or facilitating workshops, discovery sessions, or cross-functional working groups.
  • Experience with Jira Product Discovery or similar product discovery and backlog management tools.
  • Exposure to sales processes, marketing processes, or go-to-market workflows within enterprise environments.

Responsibilities

  • Support the intake process by documenting business requests, clarifying initial needs, and organizing discovery materials.
  • Assist Product Managers with stakeholder interviews, meeting notes, follow-ups, and synthesis of business pain points, outcomes, and scope boundaries.
  • Help define and maintain business problem statements, desired outcomes, assumptions, dependencies, and open questions.
  • Support demand package preparation to ensure Program Management, Architecture, Solution teams, and delivery partners receive clear and complete information.
  • Maintain backlog and intake quality by ensuring requests are understandable, appropriately categorized, and ready for review.
  • Coordinate with cross-functional stakeholders to collect inputs, validate documentation, and track follow-up items from discovery sessions.
  • Support prioritization conversations by preparing data, summaries, and materials that clarify business value, urgency, risk, and readiness.
  • Document success metrics, value hypotheses, and benefit tracking inputs under the guidance of Product Managers.
  • Help identify issues, assumptions, and dependencies that may affect discovery readiness or handoff quality.
  • Contribute to continuous improvement of templates, intake artifacts, and discovery processes within the Transformation Office.

Benefits

  • medical
  • vision
  • dental
  • 401K
  • flexible spending
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