Associate Product Manager (Hybrid)

We are Kasasa•Austin, TX

3d•Hybrid

About The Position

The Associate Product Manager is a key member of the Product Team that optimizes Kasasa products to ensure client and consumer satisfaction, while identifying opportunities for new product innovation. In this role, you’ll work side-by-side with a seasoned team of Product Managers who will provide hands-on mentorship, coaching, and feedback to help you grow your product craft. You’ll gain direct exposure to Kasasa’s suite of financial technology solutions across checking, loan, and non-interest income products, learning how they are designed, built, and taken to market. This role works cross-functionally throughout Kasasa to identify and fill product gaps, achieve team and corporate goals, and research opportunities to deliver new and enhanced products to our clients, all while embodying the Patch Values. Operating in a fast-paced, startup-style environment, you’ll have the opportunity to impact multiple products at once, participate in business and portfolio strategy discussions to build product judgment and context, and receive structured training and development that accelerates your path to becoming a well-rounded Product Manager. A successful candidate is a curious, analytical problem solver who enjoys understanding how products and systems work. They thrive in an entrepreneurial environment where they can turn questions into clear requirements, investigate and test solutions, and collaborate with cross-functional team to deliver reliable products for community financial institutions and their consumers.

Requirements

Bachelor’s degree or 3+ years of work experience in a financial or technical role
Ability to analyze business or technical problems to guide software development
Proven history of quick-thinking and decision-making capabilities
Strong written and verbal communication skills and ability to make presentations.
Ability to collaborate effectively with technical and non-technical team and explain technical issues at an audience-appropriate level
Ability to effectively balance multiple projects and tasks simultaneously
Strong analytical, problem solving and research skills
Ability to understand and communicate technical issues at a high level
Interest in using automation, AI-assisted tools, and other emerging technologies to improve testing, analysis, documentation, and team efficiency, with the ability to judge results and use those tools responsibly
Must be legally allowed to work in the U.S.

Responsibilities

Infuses the Patch Values into your work ethic, every day and every interaction
Work with senior product managers to achieve annual in-market goals and business plans and work cross-functionally with internal teams to hit release dates.
Translate business and user needs into clear documentation, including use cases, process flows, requirements, acceptance criteria, test scenarios, and edge cases.
Assist in managing a product through the product development life cycle (e.g. product launches, including Sales readiness activities and post-launch efforts).
Execute hands-on functional, regression, exploratory, and user-acceptance testing under the guidance of Product and Engineering.
Participate in the leadership of cross-functional teams to resolve problems and implement improvements.
Reproduce reported issues by following documented steps, testing relevant scenarios, and collecting useful evidence such as screenshots, timestamps, error messages, API request/response details, and other information needed to triage issues.
Validate defect fixes and completed features in appropriate environments, perform regression checks, and communicate results and risks during the release process.
Assist Product Owners in the process of breaking down requirements into Epics and User Stories, backlog management and prioritization of feature development.
Support Sales and Account Management with product knowledge and technical expertise.
Work with client-facing teams to identify and execute opportunities that increase product penetration including the creation of presentations, case studies, website content, and white papers.
Research and analyze market trends, new technologies, and competitors to identify product gaps and identify opportunities.
Identify repetitive manual work that may be improved through automation and help document the desired workflows.
Serve as ‘product expert’ – respond to product and technical questions, including participation in sales and client calls/visits.
Provide general product support as needed, including ad-hoc research, documentation, testing, meeting prep, and follow-up tasks.
Other duties as assigned.
Participate in culture-related meetings, activities, and events.