Associate Print Shop Operator

Highmark Health • Jacksonville, FL

2d • Onsite

About The Position

The Associate Print Shop Operator assists with shift operations at a print-to-mail manufacturing facility, meeting multiple daily deliverables with quality, accuracy, and timeliness. After onboarding and training, the employee is assigned to equipment and processes such as high-speed color roll-feed and cut-sheet color printing, high-speed mail inserting, ID card production, laminating, SendPro metering, U.S. Mail and vendor package shipping, mail sort preparation, and quality control. Senior staff and coworkers provide training, while the team manager offers coaching and feedback on training progress, performance goals, and core behaviors. This is an entry-level training-facility position with opportunities to advance to roles involving increased competencies, complexity, and responsibility.

The position is based at a manufacturing production facility and requires on-site work. During training, the first-shift schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. After training, the schedule is Sunday through Wednesday, 7:00 a.m. to 5:30 p.m. Travel is listed as 0%–5%.

Requirements

• High school diploma or GED.
• Computer literate and proficient with Microsoft Outlook, Word, and Excel.
• 0–1 years of experience in print-to-mail or production manufacturing, including experience such as inventory control, large-equipment maintenance, retail warehousing, or customer-service-oriented work.
• Reliable and organized, with a positive attitude, strong work ethic, and customer-service focus.
• Ability to work on-site at a manufacturing production facility.
• Ability to meet the stated physical demands, including standing and moving, frequent bending, and lifting materials of varying weights.

Responsibilities

• Operate assigned equipment or perform assigned processes using learned training techniques and following strict quality, accuracy, and timeliness guidelines.
• Help meet multiple daily product delivery requirements.
• Identify and escalate issues affecting quality, accuracy, or timeliness to senior staff or the team manager.
• Work effectively and respectfully with coworkers and business partners in accordance with the business code of conduct.
• Perform print-to-mail facility duties, which may include printing, inserting, ID card production, laminating, metering, shipping, mail sorting, and quality control.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED