Associate Practice Optimization Partner

Ensemble Health Partners • Atlanta, GA

3d • $57,400 - $86,100 • Onsite

About The Position

The Associate Practice Optimization Partner works with and advises clinic operators and leaders to maximize revenue cycle performance. The role provides consultative insights and recommendations for physician-practice activities, including registration, scheduling, time-of-service collections, pre-authorizations and referrals, charges, charge reconciliation, charge lag, patient portal utilization, and patient satisfaction. The position is based on-site in Atlanta, Georgia, and may require travel when needed.

The partner assesses physician-practice revenue-cycle processes from the first phone call through charge submission and reconciliation, investigates root causes, and delivers actionable recommendations. The role also develops educational content from root-cause analysis and instructs practice staff, works with Pre-Access on identified acute issues, and collaborates with other revenue-cycle teams to resolve issues and provide personalized service. The position requires leading meetings professionally, building strong relationships, and contributing to a positive workplace atmosphere.

The role requires three to five years of experience in a similar position and a bachelor’s degree or equivalent experience. A CRCR certification is required within nine months of hire and is company-paid. The position pays $57,400–$86,100 annually, depending on experience, and is exempt. Ensemble offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement opportunities.

Requirements

• Three to five years of experience in a similar role.
• Bachelor’s degree or equivalent experience.
• CRCR certification required within nine months of hire; company-paid.
• Clear understanding of revenue-cycle operations in a physician practice.
• Ability to conduct critical, in-depth root-cause analysis and identify efficient and effective solutions.
• Ability to manipulate and prepare data for root-cause analysis.
• Excellent written and verbal communication skills, including the ability to present to client leadership with executive presence.
• Knowledge of Microsoft Word, PowerPoint, OneNote, and Excel.
• Ability to adjust quickly and seamlessly to abrupt change.
• Ability to travel when needed.
• Inquisitiveness and openness to innovation, including AI, to explore better processes and reduce friction while improving patient and client experiences.

Responsibilities

• Assess and examine client revenue-cycle processes in physician practices, from the first phone call through charge submission and reconciliation.
• Conduct root-cause analysis and deliver actionable recommendations.
• Independently research challenges and formulate solutions.
• Create educational content based on root-cause analysis and instruct practice staff.
• Work with Pre-Access on identified acute issues, including referrals and pre-authorizations.
• Collaborate with revenue-cycle teams to address and resolve issues while providing personalized service within the defined team scope.
• Lead teams and meetings professionally while building strong relationships.
• Help cultivate a positive workplace atmosphere and build strong relationships.
• Provide consultative insights and recommendations on registration, scheduling, time-of-service collections, pre-authorizations and referrals, charges, charge reconciliation, charge lag, patient portal utilization, and patient satisfaction.

Benefits

• Bonus incentives
• Paid certifications
• Tuition reimbursement
• Comprehensive benefits, including healthcare, time off, retirement, and well-being programs
• Career advancement
• Professional development
• Quarterly and annual incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level