Associate Practice Optimization Partner

Ensemble Health Partners • Atlanta, GA

13h • Onsite

About The Position

Ensemble is a technology-enabled revenue cycle management provider serving health systems, hospitals, and affiliated physician groups. The Associate Practice Optimization Partner advises clinic operators and leaders on improving physician-practice revenue cycle performance, including registration, scheduling, time-of-service collections, pre-authorizations and referrals, charges, charge reconciliation, charge lag, patient portal utilization, and patient satisfaction.

The role assesses front-end revenue cycle processes, from the first patient phone call through charge submission and reconciliation. It conducts root cause analysis, develops actionable recommendations and solutions, and creates educational content to instruct practice staff. The Partner also coordinates with Pre-Access on acute-related issues and collaborates with revenue cycle teams to resolve issues and deliver personalized service. The position is on-site in Atlanta, Georgia, and may require travel when needed. It is an exempt role with an annual salary range of $57,400 to $86,100, depending on experience.

Requirements

• 3 to 5 years of experience in a similar role.
• Bachelor's degree or equivalent experience.
• CRCR certification, required within 9 months of hire; company paid.
• Clear understanding of revenue cycle operations in a physician practice.
• Ability to perform critical thinking and in-depth root cause analysis and identify efficient, effective solutions.
• Ability to manipulate and prepare data for root cause analysis.
• Excellent written and verbal communication skills, including the ability to speak and present to client leadership with executive presence.
• Knowledge of Microsoft Word, PowerPoint, OneNote, and Excel.
• Ability to adjust quickly and seamlessly to abrupt change.
• Ability to travel when needed.
• Inquisitive approach and openness to innovation, including AI, to explore better processes and reduce friction.

Responsibilities

• Assess and examine client physician-practice revenue cycle processes, from the first phone call through charge submission and reconciliation.
• Conduct root cause analysis and deliver actionable recommendations.
• Independently research challenges and formulate solutions.
• Create educational content based on root cause analysis and instruct practice staff.
• Work with Pre-Access on identified acute-related issues, including referrals and pre-authorizations.
• Collaborate with other revenue cycle teams to address and resolve issues while providing personalized service within the defined team scope.
• Lead teams and meetings professionally while building strong relationships.
• Engage others and cultivate a positive workplace atmosphere.
• Provide exceptional experiences for clients, patients, and colleagues by understanding and exceeding their needs.
• Embrace emerging technology and innovation to improve processes and patient and client experiences.
• Deliver high-quality results in accordance with Ensemble's principles.

Benefits

• Bonus incentives and quarterly and annual incentive programs.
• Paid professional certifications.
• Tuition reimbursement.
• Comprehensive benefits, including healthcare, time off, retirement, and well-being programs.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level