Associate Platform Engineer

Instem•Conshohocken, PA

15h•Hybrid

About The Position

d-wise, an Instem company, designs, deploys, and supports validated cloud infrastructure for life-sciences and clinical trial organizations. Its flagship product, Accel, is a turn-key validated Statistical Computing Environment built on AWS and pre-loaded with SAS, R, Python, and Posit tools. The platform provides biostatisticians and clinical programmers with a secure, compliant, high-performance environment for clinical data analysis and regulatory submissions. The entry-level Associate Platform Engineer supports the operational, governance, documentation, and infrastructure activities behind d-wise’s managed cloud platform. Working alongside senior Platform Engineers, the successful candidate will assist with platform operations, AWS administration, disaster recovery readiness, compliance activities, documentation management, and client environment deployments using established tools and procedures. The role provides exposure to cloud infrastructure, automation, platform governance, and operational best practices in a regulated environment. The position is permanent and may be performed on a hybrid or remote basis, with the successful candidate reporting into an office in Pennsylvania or North Carolina. Hybrid workers attend the office two days per week. The company describes its workplace as flexible, friendly, and solutions-focused, and offers opportunities to develop skills and contribute to the business.

Requirements

Associate's or Bachelor's degree in Computer Science, Cloud Computing, Information Technology, or a related field, or equivalent hands-on experience.
Initial experience in IT operations, cloud administration, systems administration, technical support, or related internship or academic projects.
Foundational understanding of AWS core services, including EC2, VPC, S3, IAM, and security groups, and basic cloud networking concepts.
Exposure to infrastructure-as-code concepts and ability to run and interpret Terraform commands to deploy existing configurations.
Familiarity with version control using Git and basic CI/CD concepts such as branching, pull requests, and automated pipelines.
Foundational understanding of enterprise storage concepts, including NFS, SMB/CIFS, snapshots, backups, and replication.
Basic understanding of identity and access management concepts, including Active Directory and role-based access control.
Basic scripting ability in Python, Bash, or PowerShell.
Strong organizational, communication, and stakeholder engagement skills.
Ability to maintain accurate technical documentation, procedures, and operational records.
Comfort working within a regulated, audit-driven environment and ability to follow defined change-control and validation processes.

Nice To Haves

Terraform experience gained through coursework, personal projects, or an internship.

Responsibilities

Support the build-out and deployment of new client environments using existing infrastructure-as-code templates, modules, and deployment pipelines.
Monitor infrastructure health and deployment pipelines, troubleshoot provisioning errors, and escalate complex issues to senior cloud or platform engineers.
Apply approved platform and infrastructure changes using established procedures and tooling, including Terraform-based deployments where appropriate.
Contribute to and maintain deployment runbooks and standard operating procedures, documenting configuration and environment-specific details for client deployments.
Support compliance and validation requirements for regulated environments, including change tracking, audit trails, and version-control discipline.
Collaborate with systems and platform administrators for Windows/Linux, SAS, and Posit to ensure environments are provisioned correctly end to end.
Identify and support opportunities for operational improvement and automation under the guidance of senior engineers.
Maintain platform documentation, knowledge articles, operational procedures, and engineering standards.
Support disaster recovery planning and testing activities, and maintain associated documentation.
Assist with operational reporting, service reviews, and platform health metrics.
Support platform governance activities, including audit evidence collection and compliance reporting.
Assist with change management activities, including documentation updates, implementation support, and post-change validation.
Support deployment, administration, and monitoring of Amazon FSx for NetApp ONTAP storage platforms.
Support Active Directory integration activities, including domain joins, authentication troubleshooting, and access validation.
Assist with user access management, group membership reviews, and identity-related platform administration tasks.
Support client data migration activities using AWS-native migration services and established operational procedures.
Participate in client environment onboarding, migration rehearsals, cutover activities, and post-migration validation.