Associate Patient Care Coordinator

UnitedHealth Group • Corvallis, OR

11h • $16 - $29 • Onsite

About The Position

The Associate Patient Care Coordinator provides patient care in accordance with established methods and techniques and conforms to recognized standards. This role is part of The Corvallis Clinic, a multi-specialty group committed to delivering exceptional care and fulfilling careers. The clinic serves over a quarter-million people with offices in Oregon’s mid-Willamette Valley. The position emphasizes work-life balance, teamwork, and trust, offering comprehensive benefits and competitive pay.

Requirements

• High School Diploma or GED
• 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1+ years of customer service or healthcare related experience
• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Nice To Haves

• Experience working with an electronic health record
• Knowledge of Medical terms
• Experience working with scheduling programs
• Ability to work well with providers, clinical staff and patients
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

Responsibilities

• Participate in and maintain a culture consistent with the Service and Behavioral Standards Handbook.
• Greet patients, answer the telephone, route calls/tasks, book appointments, verify insurance coverage, act as cashier for payments, and prepare for appointments.
• Greet and check patients in, verify current demographics and insurance coverage, and notify back-office staff of patient arrival.
• Maintain working knowledge of the referral process.
• Use correct search criteria to avoid duplicate documentation and enter information in the EHR.
• Contact the assistant or provider promptly for acutely ill patients.
• Direct patient flow and prepare patients for exams.
• Proactively monitor and manage provider schedules for accuracy.
• Actively participate in the cleaning of shared work areas.
• Participate in the orientation and training of new employees.
• May work at multiple sites as determined by department necessity.
• Conduct patient outreach.
• Perform all other duties as assigned.

Benefits

• Paid Time Off which you start to accrue with your first pay period
• 8 Paid Holidays
• Medical Plan options
• Participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance
• Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED