About The Position

The Associate Patient Care Coordinator serves as the first point of contact, providing excellent customer service to patients or visitors in person or by phone. This role acts as a liaison between patients and providers throughout the administrative flow of the patient experience. This entry-level role involves learning and gaining experience in all core front and back-office duties. Typically supports routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 6 months of Customer service-related experience.

Nice To Haves

  • 6 months of Office experience, preferably in a medical office.
  • Recent experience in the medical field.
  • 6 months of Electronic Medical Record experience.

Responsibilities

  • Serves as first point of contact providing excellent customer service to patients or visitors in person or by phone.
  • Acts as a liaison between patients and providers throughout the administrative flow of the patient experience.
  • Learns and gains experience in all core front and back-office duties.
  • Supports routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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