Part Time Associate Patient Care Coordinator
About The Position
As an Associate Patient Care Coordinator, you will often be the first point of contact for our patients and their families. Your professionalism, expertise, and dedication will help ensure that our patients receive the quality of care they need. You will be diligent in obtaining complete and accurate insurance and demographic information in a timely manner, enabling us to provide high-quality, compassionate health care service to all who need them, regardless of their ability to pay. Positions may be available in the following areas: Emergency Room, Operating Room, Outpatient, Infusion, Maternal Child, and Transplant Services. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Join us to start Caring. Connecting. Growing together.
Requirements
- High School Diploma/GED
- Basic level of proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
- Basic level of proficiency in typing skills
- Ability to be on feet for 95% of the shift
- Ability to push a WOW (workstation on wheels)
- Ability to work Friday, Saturday, Sunday, and Monday from 8:00 am to 4:30 pm
Responsibilities
- Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
- Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
- Utilizes computer systems to enter, access or verify patient data in real - time ensuring accuracy and completeness of information
- Positions for this function will be responsible for checking in and obtaining all demographics and insurance information for patients
- Answer billing questions
- Deliver and create patient estimates based off insurance benefits and collect co-pays/deductibles
Benefits
- Shift differentials for Saturday and Sunday at 15%
- Onsite cafeteria and gift shop with employee discounts
- Onsite Starbucks
- Free parking
- Performance based bonuses
- Paid Time Off which you start to accrue with your first pay period
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance
- Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
