Associate Optometrist - LensCrafters - PROMENADE ON PROVIDENCE - Charlotte, NC

EssilorLuxottica Group•Charlotte, NC

About The Position

The Associate Optometrist is a leader responsible for delivering LensCrafters’ brand promise, patient experience, and organizational results through collaboration and teamwork. The role provides high-quality optometric care, follows clinical protocols and accepted standards of care, and supports practice growth in partnership with store leadership and the team. The Associate Optometrist also serves as an ambassador for the brand, helping ensure patients receive accurate diagnoses, appropriate recommendations, and excellent service.

Requirements

Doctor of Optometry.
Commitment to quality patient care.
Knowledge of current optometric theory and technology.
Strong communication and listening skills.
Problem-solving ability.
Solid organizational skills.
Maintain state licensure in good standing and meet continuing education requirements.

Responsibilities

Partner with the manager on duty and store team to achieve excellent execution and results.
Manage key performance indicators and demonstrate accountability for exceeding results.
Build awareness of LensCrafters as a leading optical provider in the community.
Collaborate effectively with leaders across the organization and local market.
Prioritize patients and customers and deliver excellent service.
Ensure staff address patients’ and customers’ visual lifestyle needs and recommend eyewear suited to those needs.
Ensure staff explain each step of the eye exam, listen carefully, and use available tools and visual aids to help patients understand their vision, eye health, and overall well-being.
Communicate the importance of annual eye exams and ensure patients are scheduled for their next exam in TAB.
Conduct services in accordance with protocols and accepted standards of care.
Ensure accurate diagnoses and appropriate recommendations, and establish positive doctor-patient relationships.
Use technology effectively to deliver a strong patient and customer experience.
Maintain office systems and take pride in the appearance of the office.
Maintain state licensure in good standing, practice to the full scope of the license, and complete continuing education requirements.
Train and guide team members using company-provided programs.
Provide associates with clear, motivating, and constructive feedback in a timely manner.
Foster a positive culture aligned with the corporate culture, recognizing individual motivations and responding appropriately.
Encourage associate decision-making at the level closest to the patient.
Strengthen partnerships through leadership, participation, and involvement.
Maintain a safe working environment for associates and patients.
Lead by example.