Associate Operations Processor

Wells Fargo Bank•Tukwila, WA
•Onsite

About The Position

At Wells Fargo, the Associate Operations Processor supports the bank’s operational infrastructure by completing routine processing activities and helping maintain consistent workflows. The role contributes to operational efficiency and reliable service by ensuring work is received, tracked, and completed accurately and on time while following applicable policies, procedures, and compliance requirements. The position is fully in-office at 18035 Sperry Dr., Tukwila, WA 98188-4750. The schedule is Monday through Friday, typically 5:00 a.m. to 1:30 p.m., or until work is complete; start and end times may be determined by workflow. Required overtime and holiday work may be needed. Pay is listed as $22.00–$26.44 per hour, with the posting also stating $24 per hour or DOE. The posting end date is October 18, 2026, though the posting may be removed earlier due to applicant volume.

Requirements

  • At least 6 months of operations support experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to lift 10 pounds.
  • Attention to detail and ability to follow policies and procedures.

Nice To Haves

  • Experience performing routine business operations, administrative, or clerical tasks accurately and responsibly, collaborating with team members as needed.
  • Ability to organize, track, and prioritize work within structured workflows and support timely, consistent completion and effective time management.
  • Active listening, critical thinking, problem-solving, and sound judgment when reviewing information to identify, resolve, or escalate issues.
  • Experience following procedures, quality standards, and internal guidelines to support compliant and reliable outcomes.
  • Ability to identify and escalate risks to maintain compliance.
  • Ability to remain focused and resilient while completing high-volume, repetitive, or process-driven work in a structured environment.

Responsibilities

  • Support routine operational processes within established workflows.
  • Ensure work is accurately received, tracked, and completed in a timely manner.
  • Follow applicable policies, procedures, compliance requirements, and internal standards.
  • Maintain organized documentation to support consistency and traceability.
  • Identify and escalate exceptions, errors, discrepancies, risks, or other issues to experienced team members or supervisors.
  • Prioritize daily work assignments to meet service-level expectations and deadlines.
  • Collaborate with colleagues and provide information and operational support to internal partners and stakeholders.
  • Research accounts.
  • Receive and sort mail by customer number and deadline.
  • Prepare and slice mail for the Extraction Team and assist with mail extraction.
  • Scan documentation and perform data entry.
  • Work independently to meet customer SLAs while maintaining production and quality standards.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available to eligible employees.
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