Associate Operations Analyst

Delta Dental•Rancho Cordova, CA

10d•$45,814 - $95,980•Hybrid

About The Position

The Associate Operations Analyst will be responsible for overseeing all aspects of production and pre-production batch/transaction processing to ensure all SLAs are met. This includes monitoring batch and system alerts and monitoring these systems for efficiency, along with process-testing often necessary to identify any potential bugs or problems. When the system is not working properly these analysts may perform documented troubleshooting tasks to identify and resolve problems.

Requirements

Applicant must undergo a background check.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws.
Delta Dental will not sponsor applicants for work visas for this position.

Responsibilities

Overseeing all aspects of production and pre-production batch/transaction processing to ensure all SLAs are met.
Monitoring batch and system alerts.
Monitoring systems for efficiency.
Process-testing to identify potential bugs or problems.
Performing documented troubleshooting tasks to identify and resolve problems when the system is not working properly.

Benefits

Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program