ASSOCIATE OPERATIONS ANALYST (BUILDING & ZONING)
About The Position
The Associate Operations Analyst performs investigations and analyses of operational systems, procedures, programs, organizational structures, and policies to help resolve fiscal, technical, administrative, and other problems. The position assists with drafting and implementing corrective policies, procedures, and system enhancements to improve productivity and workflow. It conducts fiscal or technical analyses using statistical methods and software applications; coordinates the collection and preparation of operating reports, including budget expenditures, time and attendance, and performance statistics; and prepares comprehensive reports with conclusions and recommendations. The analyst consults other staff on more complex issues and assists administrative staff with reports and procedures. The role also involves planning and assigning work to inspectors in connection with dwelling inspections and traveling to assignments throughout Cook County. The position works under direct supervision and collaborates with team members.
Requirements
- Graduation from an accredited college or university with a bachelor's degree; or a high school diploma or GED certificate and four years of administrative, operational, analytical, or directly related experience; or an equivalent combination of education and/or experience.
- Knowledge of managerial systems, methods, and organizational procedures.
- Knowledge of management methods and procedures for identifying administrative problems or conditions and providing corrective recommendations.
- Ability to interact and communicate with department staff at all levels and with the public on policy and operational matters.
- Ability to plan and assign work to inspectors related to dwelling inspections.
- Ability to travel to work assignments throughout the County.
- Skill in basic data collection, synthesis, analysis, reporting, and developing recommendations using standard practices.
- Ability to work under direct supervision and collaborate with team members to ensure accuracy and precision in analysis.
- Knowledge of standard analytical practices for conducting basic studies and adopting new methods.
- Must be legally authorized to work in the United States without sponsorship.
- Successful completion of post-offer tests, which may include a background check, drug screen, and medical examination.
Responsibilities
- Investigate and analyze operational systems, procedures, programs, organizational structures, and policies to resolve fiscal, technical, administrative, and other problems.
- Assist in drafting and implementing corrective policies, procedures, and system enhancements to improve productivity and workflow.
- Perform fiscal or technical analyses using statistical methods and software applications.
- Coordinate the collection and preparation of operating reports, including budget expenditures, time and attendance records, and performance statistics.
- Prepare comprehensive reports with conclusions and recommendations for operational problems.
- Consult other staff on more complex issues and challenges.
- Assist administrative staff in preparing reports and procedures.
- Plan and assign work to inspectors related to dwelling inspections.
- Travel to work assignments throughout the County.
Benefits
- Medical, dental, and vision coverage
- Basic term life insurance
- Pension plan
- Deferred compensation program
- Employee assistance program
- Paid holidays, vacation, and sick time
- Voluntary benefits
- Potential eligibility for the Public Service Loan Forgiveness Program
- Hybrid work environment and flexible scheduling options for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
