Associate, New Verticals - International Efficiency Strategy & Operations
About The Position
New Verticals is building the future of local commerce by bringing new ways to delight our customers to market - beyond restaurants, across both the US and Canada. Think businesses like Grocery, Convenience, Alcohol, Retail and more to come! We are looking for top talent to play a pivotal role in growing our International New Verticals business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth. We are hiring two Associates based in Canada to support our New Verticals Strategy & Operations team. In these roles, you may be responsible for identifying, leading, and prioritizing initiatives to improve our operating rhythms across New Verticals, impacting both the US and Canadian businesses. You will lead short term execution, strategize long term plans and implement product features that may: Optimize the dasher’s performance through improving quality & efficiency Improve costs and how we manage towards our bottom-line goals Enhance our catalog quality around completeness & discoverability You’ll partner with other strategy & operations teams, enterprise partner managers, product, engineering, analytics and internal other stakeholders. Since we have two roles open, you’ll be considered for both roles and we will align based on interview performance and role fit, which team is best suited for your skills. This role is currently an individual contributor position. We operate in a hybrid model - so we spend some time working remotely and some time working in person together. You must be currently based in Toronto or Vancouver.
Requirements
- Self-starter with a bias for action, able to thrive in a fast-paced, constantly changing environment.
- Problem solver with a talent for synthesizing complex problems, translating high-level goals into actionable plans, and enjoying process implementation.
- Analytical skills, comfortable using data to inform decisions and operating at both high and detailed levels.
- Comfortable in tools like Excel and SQL.
- Becoming AI native, working to gain experience with AI tools such as Claude Code and Cursor.
- Commitment to continuous improvement, looking for opportunities to better work product and own outcomes.
- 1-2+ years of experience in consulting, finance, or related strategy and operations.
- Completed Bachelor’s Degree.
- Must be currently based in Toronto or Vancouver.
Nice To Haves
- Experience with AI tools such as Claude Code and Cursor to accelerate problem-solving, analysis, or workflow execution.
Responsibilities
- Identifying, leading, and prioritizing initiatives to improve operating rhythms across New Verticals, impacting both the US and Canadian businesses.
- Leading short-term execution.
- Strategizing long-term plans.
- Implementing product features to optimize dasher performance, improve costs, and enhance catalog quality.
- Partnering with strategy & operations teams, enterprise partner managers, product, engineering, analytics, and other internal stakeholders.
Benefits
- Paid time off
- Paid parental leave
- Wellness benefit
- Several paid holidays
- Medical benefits (for full-time employees)
- Dental benefits (for full-time employees)
- Vision benefits (for full-time employees)
- Disability insurance (for full-time employees)
- Basic life insurance (for full-time employees)
- RRSP including an employer match (for full-time employees)
- Mental health program (for full-time employees)
- Opportunities for equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
