Associate, Media Operations

Attention Arc•Irvington, NY
•Hybrid

About The Position

As an Associate, Media Operations, you will build a foundation in media operations while supporting the processes that keep campaigns organized, accurate, and accountable. You will learn prelog and postlog workflows, contribute to data integrity, and collaborate with teammates to ensure media activity is tracked and reconciled accurately. The role supports the operational connection between media strategy, activation, and optimization. The position follows a hybrid, in-office model. Employees work from the office three days per week, Tuesday through Thursday, and candidates must reside in and be able to commute to the Irvington, New York office. Candidates must be authorized to work in the United States; the company does not sponsor or assist with work authorization. The estimated compensation range begins at $50,000. Compensation packages are based on the skills and experience candidates bring to the role.

Requirements

  • 0 to 1 year of professional experience in media, operations, analytics, administration, or a related field.
  • Foundational proficiency in Microsoft Excel, including sorting, filtering, and basic formulas.
  • Strong attention to detail and ability to maintain accuracy while managing repetitive processes.
  • Comfort working with large data sets and operational systems.
  • Familiarity with Google Workspace tools, including Google Sheets and Google Drive.
  • Strong organizational and time management skills.
  • Analytical thinking and problem-solving ability.
  • Ability to identify inconsistencies and investigate data discrepancies.
  • Clear written and verbal communication skills.
  • Collaborative mindset and willingness to support team goals.
  • Learning agility and curiosity about media operations and technology.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Must be authorized to work in the United States for any employer.
  • Must reside in and be able to commute to the Irvington, New York office.

Nice To Haves

  • Interest in developing advanced Excel skills such as VLOOKUPs, pivot tables, and data validation techniques.
  • Exposure to media, advertising, marketing, analytics, or operations environments.

Responsibilities

  • Support the collection, organization, and maintenance of media prelog and postlog data.
  • Audit station reports and media logs to identify discrepancies, missing information, and potential issues requiring follow-up.
  • Enter and maintain accurate data in agency systems, including FileMaker and MediaPro.
  • Update and manage internal trackers, shared databases, and Google Drive documentation.
  • Perform quality assurance checks to validate data accuracy and completeness.
  • Assist with reconciliation efforts and help resolve reporting discrepancies.
  • Support team coverage during peak workloads and shifting deadlines.
  • Learn and apply agency media operations processes, workflows, and best practices.
  • Partner with colleagues across Activation, Planning, Finance, and Client Services to ensure operational accuracy and transparency.
  • Review upcoming media schedules and identify potential discrepancies before spots air.
  • Validate scheduling information and assist with issue resolution before campaign launch.
  • Review aired media activity for completeness and accuracy.
  • Verify DNR confirmations and assist with missing log follow-up.
  • Support reconciliation processes and reporting readiness.

Benefits

  • Flexible Paid Time Off
  • Comprehensive medical, dental, and vision plans
  • Competitive parental leave
  • Hybrid work model
  • Mental health support
  • Annual agency contribution to 401(k)
  • Flexible Spending Accounts (FSAs)
  • Commuter benefits and corporate discounts
  • Carrot Fertility and family-building support
  • Employee Assistance Program (EAP)
  • Casual work environment, team building, and social events
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