Media Operations Specialist

C Spire•Nashville, TN
•Onsite

About The Position

As a Media Operations Specialist, you will play a critical role in executing, trafficking, and optimizing omnichannel marketing campaigns across traditional and digital media. This role partners closely with media strategy, creative, analytics, and business teams to ensure campaigns are delivered accurately, efficiently, and in alignment with C Spire’s brand standards—while continuously improving performance through data-driven insights.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related discipline
  • Minimum of two years of experience in marketing, advertising, digital, or interactive marketing, including project management or related work
  • Proven experience with Adobe Ad Cloud or other demand-side advertising platforms
  • Experience using social media advertising tools such as Meta Ads Manager, LinkedIn Campaign Manager, and TikTok Ads Manager
  • Familiarity with digital analytics platforms including Adobe Analytics or Google Analytics
  • Experience with digital asset management and content management systems, including Adobe Experience Manager
  • Strong written and verbal communication skills with the ability to collaborate across multiple teams
  • Excellent organizational and project management skills with the ability to manage multiple initiatives simultaneously
  • Strong attention to detail and ability to thrive in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Word, Excel, and other standard business applications

Nice To Haves

  • Experience in telecommunications, technology, or other performance-driven industries
  • Experience optimizing cross-channel digital and traditional media campaigns
  • Advanced experience with A/B testing and conversion rate optimization
  • SEO and keyword research experience
  • Experience with Adobe Ad Cloud or other demand-side advertising platforms
  • Experience with social media advertising tools like Meta Ads Manager, LinkedIn Campaign Manager, and TikTok Ads Manager
  • Experience with digital asset and content management systems, including Adobe Experience Manager

Responsibilities

  • Execute, traffic, and optimize traditional media campaigns across broadcast and cable television, connected television (OTT/online video), radio, print, and out-of-home advertising
  • Build, measure, and continuously improve cross-channel campaign performance to drive engagement, efficiency, and revenue
  • Monitor and analyze campaign performance metrics across digital and traditional channels, including delivery, impressions, reach, frequency, GRPs, pacing, and spend
  • Apply performance insights to optimize creative execution, audience targeting, and budget allocation
  • Coordinate media trafficking and asset delivery, ensuring materials meet technical specifications, deadlines, and contractual requirements
  • Collaborate with internal partners—including web and UX/UI, social media, creative, analytics, and business line teams—to align messaging and campaign priorities
  • Serve as a liaison with media vendors, stations, publishers, and out-of-home partners to ensure accurate execution and timely reporting
  • Create and manage detailed project plans, media schedules, and trafficking timelines
  • Ensure all marketing materials comply with C Spire brand standards, legal requirements, and industry best practices
  • Support platform and system administration for media execution and reporting, including tagging, logs, affidavits, post-buy documentation, and invoicing
  • Partner with analytics teams to track KPIs, compile performance reports, and identify actionable optimization opportunities
  • Stay current on emerging media trends, including evolving TV measurement, OTT/CTV platforms, attribution models, and privacy-safe targeting approaches
  • Perform additional duties as assigned to support overall marketing objectives

Benefits

  • Competitive Compensation Package
  • Blue Cross Blue Shield Health Insurance
  • Tuition Assistance Programs
  • Complimentary Wireless Service & Device
  • 401k Match
  • Teladoc Telemedicine
  • WellBeacon Wellness Program
  • Paid Talent Referral Opportunities
  • Tailored learning paths for every position
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