Associate Manager - Visual Merchandising

Madewell•Edina, MN
•$24 - $30

About The Position

The Associate Manager is a key member of the leadership team, responsible for supporting profitability by fostering genuine customer connections, brand loyalty, and community engagement. The role provides immediate feedback and coaching to maximize team performance and owns a designated area of the business while stepping into other roles as needed to maintain operational excellence. The position collaborates with the Store Director and management team across store operations, people development, customer service, selling, and visual merchandising.

Requirements

  • At least 3 years of full-time retail management experience with a similar scope.
  • Passion for supporting the brand, customers, and teams.
  • Stay current with fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy when executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
  • Scheduling flexibility, including nights, weekends, and holidays.
  • Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Collaborate with the Store Director as a shared business owner and help maximize profitability.
  • Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
  • Manage store operations, systems, and technology while ensuring accountability.
  • Support the Store Director with recruiting, training, and development efforts.
  • Partner with the Store Director and management team to create a collaborative working environment for associates.
  • Keep the team on track to exceed goals and provide best-in-class customer service.
  • Develop innovative ways to engage the community and build loyalty through events.
  • Step into a variety of sales-floor roles as needed.
  • Provide immediate feedback and coaching to maximize team performance.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Competitive paid time off plan, including paid holidays.
  • 401(k) plan with company matching donations.
  • Medical, dental, prescription, vision, and life insurance.
  • Entertainment, travel, fitness, and mobile technology discounts.
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