Associate Manager, Strategy & Operations – Dasher & Logistics

DoorDash Canada•Vancouver, BC

1d•CA$116,000 - CA$145,000•Hybrid

About The Position

We're hiring an Associate Manager, Strategy & Operations to help manage Dasher supply and delivery quality across Canadian markets. This role sits at the intersection of operational execution and marketplace health, and is accountable for ensuring the right number of quality Dashers are available to meet demand reliably across geographies and conditions. You will translate company and regional goals into clear supply strategies, balancing Dasher acquisition, mobilization, and retention to maintain a healthy and high-performing supply base. You will manage key supply levers, including onboarding pipelines, retention programs, and regional coverage optimization. Your work will require a sharp understanding of what drives Dasher behavior and engagement, and how to design programs that attract and retain quality Dashers at the right time and place. Success in this role means building and managing supply frameworks that consistently meet demand while maintaining strong delivery quality, even as market conditions, seasonality, and external factors shift. You will lead structured analyses to identify supply gaps, diagnose root causes, and drive durable improvements in coverage and quality across geographies. You will report into a Manager of Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote.

Requirements

5+ years of experience in strategy, operations, consulting, technology, finance, or a related field
Managed complex operational areas with accountability for quality and measurable outcomes
Highly analytical and comfortable using data and AI tools to diagnose issues, prioritize actions, and measure impact
Experience operating in fast-moving, ambiguous environments with multiple competing priorities
Comfortable collaborating cross-functionally and aligning stakeholders around clear decisions

Responsibilities

Own Dasher supply health across Canadian markets, managing across acquisition, mobilization, and retention to ensure demand is reliably met with strong quality
Diagnose and close supply gaps across regions, using data to identify root causes and deploy targeted interventions across different market conditions
Design and optimize programs that attract and retain quality Dashers, understanding what drives engagement and how to sustain a healthy supply base over time
Manage supply across varying operating conditions including weather, local events, and seasonal demand shifts, balancing short-term actions with longer-term planning
Lead rigorous, data-driven analyses to measure supply performance, model the impact of program changes, and surface clear recommendations for senior stakeholders
Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy and deliver shared outcomes
Make thoughtful tradeoff decisions between supply adequacy, delivery quality, and cost to protect long-term marketplace health