Associate Manager, Partner Integrations
About The Position
DoorDash is looking for an Associate Manager, Partner Integrations who will own and scale integrations supporting our first party digital ordering platform. You will report to a Manager on the Partner Integrations team, and be responsible for leading integrations across POS, middleware, loyalty, and gift card platforms that power DoorDash Online Ordering. Internally, you’ll strategize with cross-functional DoorDash teams to build and operate world-class integrations. Externally, you’ll serve as the face of DoorDash’s integrations team for our platform partners. As an Associate Manager, you will help implement and maintain integrations with our restaurant partners and technology providers to drive growth and quality on DoorDash’s first party channels. You’ll be responsible for key launches, operational metrics and process improvement from strategy to execution, joining other company leaders at the forefront of DoorDash’s fastest-growing business lines.
Requirements
- 4+ years of experience leading integrations, with experience translating technical concepts to business solutions and building/implementing integrations, within roles such as but not limited to: startup/restaurant tech/software/systems strategy & operations, solutions architecture, solutions engineering, technical program management
- Demonstrated technical experience with APIs and webhooks
- Proven track record of leading high-visibility initiatives, working both cross-functionally and externally to achieve goals, and succeeding in a team environment
- Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently
- Excellent written and verbal communication skills
- Bachelor’s degree required
Nice To Haves
- Familiarity with AI tools is a plus; fluency is not required, but you will be expected to develop and leverage AI skills in the role as we build AI-powered workflows across our operations
Responsibilities
- Serve as the voice of DoorDash in managing external relationships with our integration partners, leading implementation and process improvement
- Own the success of our first party digital ordering integrations across POS, middleware, loyalty, and gift card platforms
- Partner with product and engineering to discover & drive opportunities for operational and product improvement using data analysis and merchant insights
- Help define the integration roadmap and strategy in collaboration with other product and operations owners
- Join a unique growth opportunity within DoorDash — you will work on multiple parts of the business and develop your skillset alongside world-class leaders
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off
- paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program
- flexible paid time off/vacation
- 80 hours of paid sick time per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
