Associate Manager, Omnichannel Analytics and Insights

Canadian Tire Corporation•Toronto, ON

About The Position

As the Associate Manager, Omnichannel Analytics & Insights, you will act as the primary bridge between advanced analytics and business decision‑making. This role is accountable for transforming complex analytical outputs into clear, compelling stories that drive action across eCommerce, Marketing, Merchandising, and Fulfillment partners. You will partner closely with Senior Analysts and Analysts on the team, translating their foundational data work into executive‑ready insights, recommendations, and performance narratives. While this role maintains strong analytical fluency, its core value lies in business integration, insight synthesis, and stakeholder influence rather than deep technical execution.

Requirements

Bachelor’s degree in Business, Analytics, Economics, Statistics, or a related field
5–8 years of experience in analytics, insights, strategy, or a related role, preferably within eCommerce, retail, or omnichannel environments
Strong analytical literacy, with the ability to interpret and challenge data produced by others (SQL, dashboards, KPIs) without needing to build everything yourself
Demonstrated strength in storytelling with data turning complex analysis into concise, compelling business narratives
Experience partnering directly with senior business stakeholders and influencing decisions through insight
Proven ability to synthesize information across multiple sources, teams, and perspectives
Strong communication and presentation skills, with comfort tailoring messages for different audiences
High business curiosity and the confidence to ask “why” and “so what”
Experience working with BI tools such as Power BI (consumption, interpretation, and narrative framing)
Ability to operate in ambiguity and bring structure to loosely defined business problems

Responsibilities

Serve as the analytics thought partner for key eCommerce and omnichannel stakeholders, deeply understanding business objectives, priorities, and challenges
Translate complex datasets, dashboards, and analyses into clear narratives, insights, and recommendations that inform decision‑making
Lead the development of executive‑level storytelling for recurring performance reporting (e.g., weekly, monthly, and peak‑event reporting such as Black Friday)
Synthesize inputs from multiple analysts and data sources into a single, cohesive view of performance and opportunity
Proactively identify trends, risks, and opportunities across the customer journey and omnichannel funnel
Guide stakeholders from “what happened” to “why it happened” and “what we should do next”
Partner with analytics team members to shape analysis requests, ensuring work is aligned to business outcomes and not just data outputs
Support intake prioritization by helping frame ambiguous business questions into actionable analytics problems
Influence roadmap discussions by connecting insight gaps to future data and analytics capability needs
Act as a trusted advisor to senior leaders, confidently presenting insights and recommendations in forums ranging from working sessions to executive readouts

Benefits

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
Store discounts
Supported learning through our Triangle Learning Academy
Canadian Tire Profit Sharing
Retirement and savings programs for eligible employees
Enhanced flex benefits program
Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
Total well-being, and mental health tools and resources for all employees