AEM-EPC-Sambit

Infosys•Los Angeles, AZ

About The Position

Infosys is seeking an Associate Manager of Client Services (AMCS) to manage client interfaces within an assigned account scope. Working with an Engagement Manager, Senior Engagement Manager, or Group Manager of Client Services, the AMCS contributes to the account plan and manages client relationships and activities in alignment with it. The role typically covers a single account, a group of accounts, or part of a large account with a P&L of approximately $10 million. The AMCS manages client relationships and business development, builds and nurtures a portfolio of approximately $10 million or more, and owns the opportunity management cycle from prospecting through closing. The role also collaborates with delivery stakeholders to ensure client commitments are fulfilled and develops account plans covering required relationships, opportunities, and pricing decisions. This position supports Infosys Engineering Procurement and Construction (EPC) solutions. Infosys describes its EPC solution as a collaborative design and construction management offering that provides a single source of truth for architects, engineers, and contractors, with advanced visualization capabilities. A bachelor's degree or foreign equivalent is required, although three years of progressive specialty experience may be considered in lieu of each year of education. The role requires at least seven years of experience and strong sales, relationship management, or account management experience. Candidates must be authorized to work in the United States without employer-based visa sponsorship. The position may require relocation and/or travel to the work or project location.

Requirements

Bachelor's degree or foreign equivalent from an accredited institution; alternatively, three years of progressive specialty experience may be considered in lieu of each year of education.
Minimum of 7 years of experience, with strong sales, relationship management, or account management experience.
Significant client relationship or project management experience.
Experience serving or working for the Publishing or Information Services industries, including book publishers, newspapers, or domain-specific information providers such as legal, financial, or risk management organizations.
Track record of interacting with and building relationships with C-level client contacts.
Hands-on experience creating proposals and leading proposal presentations.
Strong leadership, interpersonal, communication, and presentation skills.
Wide variety of IT and business consulting engagement experience.
U.S. citizenship or permanent residency, or other authorization to work for any U.S. employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship now or in the future.
Willingness to relocate and/or travel to the work or project location if required.

Nice To Haves

Good understanding of industry-specific business issues and drivers, including the content-processing value chain in Publishing or Information Services.
Global Delivery Model experience.
Experience managing large, multi-location engagement teams.
Track record as an Account Manager or Client Partner in a rapidly growing client relationship.

Responsibilities

Manage client relationships and business development within the assigned account scope.
Build and nurture a client portfolio of approximately $10 million or more.
Own the opportunity management cycle: prospect, evaluate, propose, and close.
Collaborate with delivery stakeholders to ensure fulfillment of commitments to clients.
Create account plans covering required relationships, opportunities to pursue, and pricing decisions.
Manage client activity in alignment with the account plan, working with the relevant manager.