AEM-EPC-Sambit

Infosys
•$100,000 - $187,000

About The Position

Infosys is seeking an Associate Manager of Client Services (AMCS), responsible for client interfaces within an assigned account scope. Working with an Engagement Manager, Senior Engagement Manager, or Group Manager of Client Services, the AMCS helps build an account plan and manages client relationships in accordance with that plan. The role typically covers a single account, a group of accounts, or part of a large account with a P&L of approximately $10 million. The AMCS manages client relationships and business development, builds and nurtures a portfolio of approximately $10 million or more, and owns the opportunity management cycle from prospecting through evaluation, proposal, and close. The role also collaborates with delivery stakeholders to ensure commitments to clients are fulfilled and creates account plans covering needed relationships, opportunities, and pricing decisions. The position supports Infosys Engineering, Procurement and Construction (EPC) solutions. Infosys’ EPC solution provides a single source of truth for architects, engineers, and contractors, enabling collaborative design and construction management with advanced visualization capabilities. The position may require relocation and/or travel to a work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship for this role now or in the future.

Requirements

  • Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive specialty experience may substitute for each year of education.
  • At least 7 years of experience, with strong sales, relationship management, or account management experience.
  • Significant client relationship or project management experience.
  • Experience serving or working for the Publishing or Information Services industries, including book publishers, newspapers, or domain-specific information providers such as legal, financial, or risk-management providers.
  • Track record of interacting with and building relationships with C-level client contacts.
  • Hands-on experience creating proposals and leading proposal presentations.
  • Strong leadership, interpersonal, communication, and presentation skills.
  • Experience across a wide variety of IT and business consulting engagements.
  • U.S. citizenship or permanent residency is required; candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship.

Nice To Haves

  • Good understanding of industry-specific business issues and drivers, including the content-processing value chain in Publishing and Information Services.
  • Global Delivery Model experience.
  • Experience managing large, multi-location engagement teams.
  • Track record as an Account Manager or Client Partner in a rapidly growing client relationship.

Responsibilities

  • Manage client relationships and business development.
  • Build and nurture a client portfolio of approximately $10 million or more.
  • Own the opportunity management cycle: prospect, evaluate, propose, and close.
  • Collaborate with delivery stakeholders to ensure fulfillment of commitments to clients.
  • Create account plans covering required relationships, opportunities to pursue, and pricing decisions.
  • Work with the relevant client services manager to build an account plan and manage clients based on that plan.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
  • Competitive pay.
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