Associate Manager, Merchant Strategy & Operations

DoorDash USA•Los Angeles, CA

About The Position

We are looking for a motivated and hands-on operator to own critical aspects of a new business focused on reducing restaurants’ costs. In this role, you will be responsible for the end-to-end supply chain function—from sourcing and vendor management to demand forecasting, inventory planning, and logistics execution. You will own relationships with key external partners including suppliers and third-party logistics providers, and ensure we are able to deliver high in-stock rates while maintaining strong unit economics. You will also partner internally with stakeholders including Sales, Finance, Legal, Product, and Engineering to build a reliable and cost-efficient supply chain. This is a highly cross-functional and externally-facing role that requires strong ownership, analytical rigor, and the ability to operate in ambiguity while building from 0→1.

Requirements

5+ years of experience in strategy, business development, operations, technology, banking, consulting, or high-growth or early-stage startups.
Comfortable working in ambiguity, getting to the lowest level of detail, building processes from scratch, and scaling them over time.
Analytical and data-driven – can run analyses and manipulate datasets; SQL experience is strongly preferred.
Clear communicator and relationship builder – can influence both internal stakeholders and external partners.
Business acumen – understand how supply chain decisions impact cost, margin, and customer experience.
Strong sense of ownership – take responsibility for outcomes and move quickly to solve problems.
Bias for action and thrive in a fast-paced, constantly evolving environment.
Excited to leverage AI to improve productivity and decision-making, and ready to learn and adapt alongside this evolving technology.
Bachelor’s degree or higher.
Comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. Actively exploring and applying AI in day-to-day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology.

Nice To Haves

Experience in sourcing, 3PL operations, and inventory & demand planning.

Responsibilities

Own and scale a critical pillar of a 0→1 business – Lead the end-to-end supply chain function including vendor management, forecasting, inventory, and logistics.
Build and operate a reliable, cost-efficient supply chain – Ensure we consistently deliver high in-stock rates while optimizing for cost, speed, and working capital.
Own and develop key external partnerships – Manage relationships with suppliers and logistics partners, driving performance across cost, quality, and reliability.
Drive strategic decision-making through data – Develop forecasts and operational plans, evaluate tradeoffs, and continuously improve supply chain performance.
Collaborate cross-functionally to shape the business – Partner with Assortment, Growth, Sales, Finance, Product, and Engineering to align supply with demand and enable growth.
Build from first principles – Create processes, tools, and playbooks to scale a new and evolving business within DoorDash.

Benefits

Comprehensive benefits package to all regular employees
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)
Vacation accrued at about 1 hour for every 25.97 hours worked (for hourly roles)
Paid sick time accrued at 1 hour for every 30 hours worked (for hourly roles)
Premium healthcare
Wellness expense reimbursement