Associate Manager, Strategy & Operations - CPG

DoorDash USA•Los Angeles, CA

About The Position

DoorDash Drive is our rapidly scaling fulfillment platform serving restaurants, grocers, retailers, and CPGs on a global scale. We are a highly entrepreneurial group, constantly identifying the largest pain points across our partners and building differentiated solutions powered by our logistics network and the flywheel connecting Dashers, Merchants, and Customers. Beyond our core restaurant business, we're also placing bets on new lines of business that leverage DoorDash's unique data and delivery capabilities. We are looking for someone who is passionate about building new business lines and scaling partnerships to join our Strategy & Operations team. You will be responsible for growing our CPG partnerships and go-to-market strategy, working with some of the world's largest consumer brands to unlock new ways they can leverage DoorDash's platform and marketplace insights to drive value across their business. This role will own the growth, profitability, and strategic roadmap for our CPG offering. We are looking for a highly motivated first-principles thinker with a deep sense of ownership, someone who can move fluidly between building partner-facing narratives and diving into the details to identify the next big product offering opportunity. Reporting to the Senior Manager of Strategy & Operations, you will work closely with product, engineering, business development, and other cross-functional partners to turn early-stage bets into scalable businesses.

Requirements

You have an extreme sense of ownership. You display extreme ownership for the products and business lines that you are responsible for. You never shy away from raising your hand to solve ambiguous problems and are able to motivate and empower your teammates to go above and beyond.
You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
You’re a builder. You enjoy building from the ground up and excel in creating structure and process.
You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel.
You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams.
You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
You’re even-keeled. You thrive under pressure and maintain a sense of calm when faced with challenging and time-sensitive obstacles
You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level.
You don’t need a guide. You dive into difficult problems and come up with a plan.
You have 4-6 years of experience. You’ve succeeded in a competitive, challenging environment

Nice To Haves

You have experience working with CPGs
You have experience scaling both logistics and software offerings
You have experience in managing or supporting a complex P&L.
You have experience in the tech industry launching new partners and new products.
You have a demonstrated interest in logistics, on-demand services, and marketplaces.

Responsibilities

Own & Strategize: You will own your business segment end-to-end, defining and executing strategies to drive growth and adoption of key initiatives. You will set direction for both near-term impact and long-term success, shaping how we invest and scale over time.
Build & Innovate: You will lead 0→1 initiatives and develop new growth opportunities, partnering with Product to define our roadmap through a combination of data-driven insights and partner feedback.
Operate & Execute: You will get to the lowest level of detail to drive execution against your strategy, working cross-functionally with Product, Operations, Sales, and Engineering to bring initiatives to life and scale impact.
Lead Partner Relationships: You will serve as a key point of contact for strategic partners, building strong relationships and partnering closely to grow their business and inform our approach.

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program
flexible paid time off/vacation, plus 80 hours of paid sick time per year
vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)