Associate Manager, Localization Production & Delivery
About The Position
CFA Institute is hiring an Associate Manager, Localization Production & Delivery to own the day-to-day health, quality, and continuous improvement of our localization production workflows and outputs. You'll work at the intersection of structured content, XML publishing and digital learning, helping transform translated content into high-quality PDFs, eBooks and Canvas learning experiences. This is not primarily a translation vendor-management role; you'll work directly in the production environment solving complex workflow challenges, improving automation and helping the team deliver localized learning products at scale.
Requirements
- Demonstrable experience working directly with localization production workflows.
- Hands-on experience producing localized learning content, PDFs, eBooks or LMS content — not solely localization project management.
- Experience with XML-based publishing systems and publishing production tools such as InDesign, Typefi, or LMS content styling and configuration.
- Experience troubleshooting production issues across publishing workflows.
- Strong analytical and problem-solving skills with the ability to improve operational processes.
- Experience collaborating across Production, Editorial and Technology teams.
- Self-directed with strong ownership and attention to detail.
Responsibilities
- Own and optimise localization production workflows across print and digital learning products.
- Oversee the production readiness and delivery of localized PDFs, ePubs and Canvas course content using automated XML publishing workflows, stepping in to resolve complex issues when needed.
- Diagnose and resolve complex production, formatting and rendering issues.
- Design, test, and implement improvements to publishing automation and workflows, including regression testing following system or workflow changes.
- Serve as a primary escalation point for complex localization production issues and provide advanced guidance and mentoring to Content Production Specialists.
- Work with Content Technology partners on cross-system improvements.
- Apply and reinforce accessibility and usability standards across localized print and digital outputs.
- Maintain documentation, standards and best practices for localization production.
Benefits
- Annual discretionary incentive bonus
- 12% employer contribution to a pension plan
- Comprehensive medical benefits package
- Generous time off
- Competitive retirement plans
- Flexible work options
- Wellbeing and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
